Jul 25, 2017  |  Posted by: 

Speech Recognition is today one of the most widely used technologies in multiple offerings. From conversational chatbots and Speech Analytics software to CX interface, the applications of Speech Recognition technology are multifold. The rise in the popularity of Speech Recognition can be pinned down to the proacti...  
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Jul 21, 2017  |  Posted by: 

Uniphore Software Systems, a leading software-based solutions provider in the Speech Recognition space consists of numerous teams operating across Chennai, Bengaluru, and Singapore. Starting this blog, we bring to you, exclusive insights into the various teams and their functions at Uniphore, best told by their leader.

About Guru

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Jul 12, 2017  |  Posted by: 

Breaking the glass ceiling of mere grievance resolution, contact center interactions between customers and agents have emerged to become a gold mine in terms of accelerating sales conversion. auMina, a new generation speech recognition and analytics software from Uniphore, decodes such agent-customer interactions, offering both predictive and prescriptive insights for improved sales velocity.

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Jul 03, 2017  |  Posted by: 

Chennai, 28 June 2017: Uniphore Software Systems, a Chennai-based speech recognition solutions company, is the winner of MetLife’s, Singapore-based innovation center’s corporate-startup engagement program, Collab. Collab, driven by LumenLab, launched in November 2016, attracted over 135 applications from 34 countries and Uniphore Software Systems was one among the 8 finalists for the inaugural tech matchmaking program by LumenLa...  
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Jun 23, 2017  |  Posted by:   | 2 Comments

Uniphore Software Systems Private Limited-Notice of Extra-Ordinary General Meeting to be held on 23rd June 2017 at 5 PM at No-08C, 8th floor, IIT Madras Research Park, Kanagam Road, Taramani, Chennai -600013 Attachments EOGM Notice-230617-Pages 9-13 Read more »

Jun 12, 2017  |  Posted by: 

Customer relations can either make or break an enterprise’s profitability. Since customers are increasingly opting for the digital route to communicate with a brand, decoding contact center interactions can unveil valuable insights for business to track the consumer pulse.

Contact center interactions offer consumers a platform to resolve their grievances faster, get their queries addressed, an...  
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Jun 07, 2017  |  Posted by: 

Brings onboard industry veterans as Sr. VP Core Technology and India Business Head

Chennai, June 7, 2017: Uniphore Software Systems, a Chennai-based speech recognition solutions company, announced appointments of Dr. Pat T. Pattabhiraman as Senior Vice President, Core Technology, and Ravi Kompella as the India Business He...  
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May 30, 2017  |  Posted by: 

The new age customer is interacting more with brands than ever before, with expectations of support keeping pace. Over 77% of consumers polled in the 2016 Microsoft State of Global Customer Service Report said they favored brands offering proactive customer services. When analyzed carefully, the rising customer service expe...  
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Uniphore Software Systems Private Limited: Registered Office: No.08C, 8th Floor, IIT Madras Research Park | Kanagam Road, Taramani | Chennai – 600 113 | Tamil Nadu | India CIN: U72200TN2008PTC067459 Telephone No: 044 3065 5800 Fax No: 044 3065 5900 Name of the person who may be contacted in case of any queries or grievances on the landing/home page of the website: Ajay Srinivasan
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