Feb 21, 2017  |  Posted by: 

The field of Biometrics has been reshaping the way enterprises simplify and secure critical information and offer access solutions to customers and users. Voice Biometrics has paved way for hassle-free authentication of users, in a fool-proof manner.

What makes Voice Biometrics fool-proof?

The voice characteristics of every human are exclusive, making in a uni...  
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Feb 17, 2017  |  Posted by: 

Uniphore recently celebrated Rewards and Recognition program for the third quarter of 2017 across its Chennai and Bengaluru offices. The R & R program is a quarterly affair where outstanding employees and teams are recognized for their relentless efforts across various aspects of business operations. 15 individuals across teams and functions were recognized as Star Performers.

Feb 16, 2017  |  Posted by: 

Uniphore Software Systems has been selected as one among the 8 finalists for the inaugural tech matchmaking program by LumenLab. Christened Collab, this November 2016 launch from MetLife’s Singapore-based innovation center aims to provide a platform for innovators and disruptors to tackle the business needs of tomorrow.

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Feb 14, 2017  |  Posted by: 

The need to secure virtual data is getting challenging by each passing day. With the ever-increasing threat to critical information such as customer data, IT managers are exploring newer technologies to secure the infrastructure. A “fallout” is most likely to occur at the authentication level. There have been hundreds of instances where access to systems was compromised by impersonators and fraudsters after gaining unauthorized access.

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Feb 01, 2017  |  Posted by: 

Despite the instant access to information and increasing usage of social media platforms, human dialogue remains a powerful enabler of customer engagement. Consider this scenario. Even after extensive online research, Amy is not sure if she wants to go with Insurer A or Insurer B. Both insurers offer similar products that are competitively priced. However, when she calls the insurers, Insurer A pushes products she is not interested in and appears to...  
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Jan 31, 2017  |  Posted by: 

“Aspire, Reach Out & Rise Above”

Delivering multiple roles effortlessly every single day, women are undoubtedly the backbone of our society. Doting daughters, caring mothers, competent colleagues and a  range of other roles are played by women around us flawlessly and with grace. To restore their rightful and dignified status, Uniphore has organized the Women Connect...  
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Jan 27, 2017  |  Posted by: 

As a formidable form of communication, the need for harnessing Speech has gained huge traction over the last decade or so. Speech Recognition technology has grown leaps and bounds, offering intelligent solutions to the likes of individuals and enterprises. Speech Analytics is one such tool which helps business organizations make a new foray into Read more »

Jan 20, 2017  |  Posted by: 

The importance of “listening” to the customer is critical for any organization. The feedback provided by existing customers/clientele through various mediums is crucial since the “voice of the customer” is the key. The way stakeholders perceive and respond to underlying responses often dictates the way forward on nurturing existing and prospective customer base. Regardless of the size of the clientele, it pays to record and respond to custom...  
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