HEALTHCARE

Uniphore's voice-based mHealth solutions enable businesses, hospitals, and nonprofits to provide more efficient, accessible and personalized healthcare services to patients in their local language. By automating a majority of customer contact, organizations can afford to enhance remote diagnosis, monitoring, support, and follow-up. This creates more loyal customers and increased revenues. Importantly, Uniphore's voice-based solutions work on even the most basic mobile phone and across mobile platforms – capitalizing on the huge potential of teledensity in India.

Option 1: Customer Contact Automation

Uniphore's customer contact automation solution uses Indian language speech technology to help businesses treat and care for patients. Clients simply call the system, respond to a series of questions about their symptoms and medical history, then receive a preliminary prognosis. The business can also send reminders to customers about medications and health updates, using Multilingual Speech Recognition to ascertain levels of compliance. Finally, businesses can foster patient loyalty through automated reminder calls about follow-up visits and routine checkups.

Click here to learn more about Customer Contact Automation