The Evolution and Future of Contact Centre Technology
A journey of changing technologies and customer preferences. This presentation is intended to take you through the evolution of contact centers over a period of time.
The Use of Artificial Intelligence and Machine Learning in Speech Recognition
A presentation designed to help understand the basics Speech Recognition, Artificial Intelligence, and Machine Learning. The second half throws light on how AI and ML are helping scale Speech Recognition technology.
Increase Revenue By Boosting Collections Efforts: Speech Analytics to the Rescue
An interactive presentation that highlights the need for running an efficient collections team for faster realization of revenue. This presentation also talks about the benefits of Speech Analytics to improve credit collections efforts.
Why Speech Recognition Technology is the new watchword for Enterprise Cybersecurity
This presentation intends to underline and correlate how Speech Recognition and Voice Biometrics can unearth and prevent online fraud while ensuring regulatory compliance during customer interactions.
How Speech Mining During Customer Interactions Can Unearth Gold
This presentation tells companies how Speech Analytics can decode customer interactions and offer valuable insights to businesses.
Customer Support Techniques: The Classic Versus the Cutting Edge
An interactive presentation to help customer-facing organizations to understand the changing preferences of customers and how technologies such as Speech Recognition can help.
The Perks of Deploying Virtual Assistant for Companies
Powered by Machine Learning and Artificial Intelligence, the Virtual Assistant is reshaping the way businesses interact with customers. This presentation is designed to help enterprises to get first-hand insights into the world Virtual Digital Assistants.
Real-time Speech Analytics
Insights for enterprises on how to leverage Speech Analytics for cost optimization and business growth.
Voice Biometrics - The Way Forward in Remote User Authentication
A comprehensive presentation on how voice-based biometrics is ideal for business enterprises to strengthen user authentication.
Speech Recognition Based Products for Enterprises
Over the last decade or so, Speech Technology has grown leaps and bounds, redefining the way humans interact with devices. It has helped the likes of individuals and enterprises to get access to curated information and insights without hassles. This 5-minute presentation contains a list of the most appealing products in this space.
Data Analytics vs Market Research
A comparative study between two of the most powerful tools available for data insights and decision making.