Voice Biometrics technology assures user authentication by using every individual’s unique voice-prints. It reduces the costs and risks associated with authentication that requires passwords or sharing of sensitive data. amVoice, Uniphore’s voice biometrics solution offers an innovative alternative for remote user authentication irrespective of access device and language. It forms a unique biometric voice-print using the characteristics of an individual’s voice. This voice-print can be compared with an existing voice-print database to confirm identity of the user.
amVoice offers consumers a faster and more pleasant experience, without having to worry about transactional security. Since consumers can remotely authenticate themselves using their unique voice-print, the Identification and Verification (ID&V) process can be reduced to less than 15 seconds and is fully automated within the IVR. amVoice is a state of art non-intrusive identity authentication solution that also reduces call time and operational costs.
Uniphore’s secure and efficient identity verification system assures consumers that you offer them maximum protection against identity theft and fraud.
Uniphore’s amVoice can be deployed over IVR, enabling accessibility from even the most basic feature phone. Alternatively, the technology can be integrated into mobile apps applications across iOS, Android and Windows platforms. With amVoice, you can also:
To enroll in the voice biometrics system, a caller creates a ‘voice-print’ by speaking any common phrase in her native or preferred language. The voice-print is as unique to the caller as a fingerprint, and is built using 32 different elements of the user’s voice pattern, both behavioral and physiological. It is used as the digital representation of her voice, and as a standard of comparison for authentication when she calls in the future. A consumer can simply speak her pass phrase into the device, after which the system matches, her voice-print to the stored voice-print, and accepts or rejects it.