Uniphore plans product launch at Philippines Call Center Week 15 (June 2-4, Manila)

2nd Annual Call Center Week Philippines event will provide a platform for senior experts from the Call Center industry to discuss the customer journey, how social media is driving innovation, data analytics, Cloud and much, much more! Uniphore team cordially invites you to our product launch at Philippines Contact Center Week 15 event. Tarak Trivedi, Product Manager, will announce our new product launch: auMina (Speech Analytics solution). auMina, Uniphore’s speech analytics software, dramatically improves your Contact Center Satisfaction Index (CCSI) and establishes your contact center as the benchmark for superior customer service. The CCSI aims…Read more »

Kris Gopalakrishnan Invests in Uniphore

  Chennai, 07th May, 2015: Uniphore Software Systems, Chennai-based speech recognition solutions company, today announced it closed Series A round of funding, which saw investment by global business and technology thought leader, Kris Gopalakrishnan (Co-Founder, Infosys) along with existing investors. The funding will fuel Uniphore’s global expansion and product & core technology development plans. Uniphore’s solutions extend the power of speech to revolutionise human-machine interaction and allow any software application to understand and respond to natural human speech. Uniphore’s solutions enable humans to use speech, the most natural of all communication modes, to engage…Read more »