Convert Customers to Evangelists – Speech Analytics Roadshow 2015

We would like to extend a formal invitation to attend our roadshow “Convert Customers to Evangelists” where we will launch auMina, Uniphore’s patented Speech Analytics product. Improve Brand Loyalty using Speech Analytics A recent Consumer Preference Report states that 79% of the respondents chose phone as the preferred customer service channel. It is interesting to note that 86% of consumers quit doing business with a company because of a bad customer experience, up from 59% 4 years ago. It is imperative that consumer businesses prevent churn and find innovative solutions to improve brand loyalty.…Read more »

IDG Ventures makes Investment in Uniphore

Chennai, June 3, 2015: Uniphore Software Systems, Chennai-based speech recognition solutions company, today announced it has received new investment from IDG Ventures. This investment will help Uniphore scale its core technology development efforts and expand its reach and presence in multiple markets across the globe. Uniphore’s solutions extend the power of speech to revolutionize human-machine interaction allowing any software application to understand and respond to natural human speech. Uniphore’s innovative and intuitive solutions for voice biometrics, virtual speech assistant and speech analytics dramatically change the way enterprises engage their consumers, build loyalty and…Read more »