Say “Hello” To Uniphore’s auMina Speech Analytics at Contact Centres Asia 2016

Uniphore Software Systems will be exhibiting at Contact Centres Asia 2016, and will be showcasing auMina, our path-breaking speech analytics solution that is ushering in the future of optimized call center services. The event focuses on transforming contact centres to deliver exceptional customer and employee satisfaction, and auMina is the newest innovation that can help contact centers do just that. Speech analytics is the next big disruptive technology and Uniphore has successfully harnessed it for the contact center industry. The product enables contact centres to achieve critical business goals by analyzing existing speech…Read more »

Uniphore Expands its Leadership Team – Ropes in Sami Benafia, Director of Sales in Middle East and Aravind Gaddala, Director of Product Management in Chennai

Chennai, Tamil Nadu, India, 16 February, 2016: Uniphore Software Systems, Chennai based speech recognition company, today announced the appointment of Sami Benafia, Director of Sales in Middle East and Aravind Gaddala, Director of Product Management in Chennai. Sami will manage existing accounts and partners and ensure customer satisfaction on all levels. He will be responsible for developing strategic plans and objectives to drive engagement for clients and partners in the Middle East Region. Aravind will lead Uniphore’s product strategy to drive product and customer success. He will be responsible for product roadmap for…Read more »

A unicorn in the making

Catch up on Uniphores’ success story in CNBC Young Turks program as Umesh Sachdev and Ravi Sarogi walk you through the journey thus far. With 70 enterprise customers and 6 patents in speech technology, Uniphore’s ability to recognize the nuances of dialects makes it easier for people across the world to use their natural language for human machine interaction.Read more »