Reasons Why Virtual Assistant is a Preferred Replacement for Conventional Customer Support Channels

Introduction to Virtual Assistant In line with the ever-changing dynamics of customer experience, business enterprises are scouting for technologies which offer a fine-tuned approach to nurturing and retaining the clientele. Virtual Assistant is one such offering from the Speech Recognition technology stable which bids to replace conventional channels of customer support. Also, known as Voice Assistant/Intelligent Personal Assistant, the Virtual Assistant offers intelligence based response and actionable options through a voice interface. It extends a plethora of benefits to the customer-facing organization such as cost optimization and improved service experience. The section below…Read more »