Uniphore Blog

Hear from innovative thinkers and industry leaders sharing insights and perspectives.

Conversational Analytics / 20.12.2017

5 Min Read

This is How Speech Recognition Can Help Save Dollars for Companies

According to a recently conducted survey, 57% companies said they expect speech analytics as a techn...

Conversational Analytics / 06.12.2017

5 Min Read

Trends Affecting Global Acceptance of Speech Recognition Products

Speech Recognition technology is a disruptive trendsetter in retail, finance and other consumer-base...

News / 04.12.2017

5 Min Read

All About John Chamber’s Investment in Uniphore

The past week was momentous for Uniphore. John Chambers (Executive Chairman, Cisco) joined us as the...

Conversational Analytics / 28.11.2017

5 Min Read

Executive Survey: C-level Executives in India share their Speech Analytics deployment experience

In the second year of a global tracking study, Opus Research presents findings from a survey of 500 ...

Conversational Analytics / 23.11.2017

5 Min Read

These 5 Best Practices Can Take Your Customer Service Automation to The Next Level

The customer is always right. How many times have we heard that! Various advancements in technology ...

Conversational Analytics / 17.11.2017

5 Min Read

Executive Survey: Reasons why Companies are Deploying Speech Analytics

In the second year of a global tracking study, Opus Research presents findings from a survey of 500 ...

News / 16.11.2017

5 Min Read

57% Companies in India Expect Speech Analytics to Increase Sales and Collections

50% of companies cite “Discovering the root cause of customer experience failures” as the reason...

Conversational Analytics / 30.10.2017

5 Min Read

How Will Customer Service Look Like 5 Years Down the Line: 5 Futuristic Trends

Delivering customer service at the lowest possible cost for years can give the necessary edge to a c...