Uniphore Blog

Hear from innovative thinkers and industry leaders sharing insights and perspectives.

Conversational Analytics / 16.09.2013

The Hockey Stick Effect of Enterprise Mobility on Customer Onboarding

The customer lifecycle can be divided into four functional areas – acquire, optimize, retain, and ...

Conversational Assistant / 02.09.2013

An Insider’s Perspective on the Changing Landscape of Mobility

Ken Dulaney is a vice president and distinguished analyst in Gartner Research, where his research ar...

Conversational Analytics / 16.08.2013

How Insurance Companies can Use Mobility to Solve Cost and Security Challenges

Over the last 10 years, the value of the Indian insurance industry has grown at a compounded annual ...

Conversational Analytics / 31.07.2013

5 Min Read

How to Make Workforce Management Technology Work (Part 3)

We’ve reached the most exciting stop on the mobility train: implementation. You’ve defined th...

Conversational Analytics / 09.07.2013

5 Min Read

How to Make Workforce Management Technology Work (Part 2)

So, you’re in the process of implementing a Mobile Workforce Management solution that will enable ...

Conversational Analytics / 25.06.2013

5 Min Read

How to Make Workforce Management Technology Work

According to IDC, “25 percent of IT projects fail outright. Meanwhile, 20 to 25 percent don’t p...

Conversational Analytics / 12.06.2013

How to Overcome the top 5 challenges to Enterprise Mobility

Today, all businesses recognize the value in optimizing mobile business processes through technology...

Conversational Analytics / 27.05.2013

How Indian NBFCs are using Mobility to Lower Operational Costs and Increase Revenues

Synopsis: NBFCs in India are struggling to maintain high margins, fighting high borrowing and lendi...