Uniphore Blog

Hear from innovative thinkers and industry leaders sharing insights and perspectives.

Conversational Analytics / 08.11.2013

5 Min Read

From Audio to Action: Demystifying Speech Recognition

As speech recognition starts to live up to its promise, more and more businesses are exploring how ...

Conversational Analytics / 15.10.2013

5 Min Read

Enterprise Mobility Case Study: IBM

Over the course of three years, IBM piloted mobile access with different devices and operating syste...

Conversational Security / 01.10.2013

5 Min Read

How to create a Secure and Flexible Workplace in the Mobile Era

A recent Gartner report concluded that “the rise of ‘bring your own device’ programs is the si...

Conversational Analytics / 16.09.2013

5 Min Read

The Hockey Stick Effect of Enterprise Mobility on Customer Onboarding

The customer lifecycle can be divided into four functional areas – acquire, optimize, retain, and ...

Conversational Assistant / 02.09.2013

5 Min Read

An Insider’s Perspective on the Changing Landscape of Mobility

Ken Dulaney is a vice president and distinguished analyst in Gartner Research, where his research ar...

Conversational Analytics / 16.08.2013

5 Min Read

How Insurance Companies can Use Mobility to Solve Cost and Security Challenges

Over the last 10 years, the value of the Indian insurance industry has grown at a compounded annual ...

Conversational Analytics / 31.07.2013

5 Min Read

How to Make Workforce Management Technology Work (Part 3)

We’ve reached the most exciting stop on the mobility train: implementation. You’ve defined th...

Conversational Analytics / 09.07.2013

5 Min Read

How to Make Workforce Management Technology Work (Part 2)

So, you’re in the process of implementing a Mobile Workforce Management solution that will enable ...