Augment agent capabilities for better customer service

Augment agent capabilities for better customer service

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You can improve customer satisfaction by delivering a more conversational customer experience with AI and automation. Uniphore’s U-Assist helps you understand your customers better, automate after-call work, reduce average call handle time, and increase overall efficiencies.

With U-Assist, you can now augment agent capabilities by letting machines do the heavy lifting so humans can focus on what they do best – empathize with customers.

Watch How u analyze Real-Intent™ Discovers Customer Real-Intent and Automates Call Summarization and After-Call Work

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