Uniphore Blog

Hear from innovative thinkers and industry leaders sharing insights and perspectives.

Conversational Assistant / 24.12.2018

5 Min Read

Transforming Customer Service in Insurance with Conversational Assistant

We recently partnered with one of the leading insurance companies, PNB MetLife, in building ‘KhUsh...

Conversational Assistant / 29.03.2018

5 Min Read

What's Trending in the World of Voice Biometrics

Biometrics authentication is widely used today as a form of identification. This authentication, rec...

Conversational Assistant / 26.02.2018

Latest Trends/News in Technology across BFSI 

Banking industry has come a long way. Today, it is focusing on technology-intensive solutions to imp...

Conversational Assistant / 22.02.2018

What Are the Benefits of Voice-Based Virtual Assistants for BFSI?

The digital voice-enabled assistant may not be an alien term for you after all these talks about Dat...

Conversational Assistant / 15.02.2018

How Has Technology Begun to Permeate the Banking Sector?

What we see today as a booming industry that is totally focused on technological advancements starte...

Conversational Assistant / 30.05.2017

The Need to Rejig Customer Service: The Changing Voice of the Customer

The new age customer is interacting more with brands than ever before, with expectations of support ...

Conversational Assistant / 04.04.2017

What Should Companies Look for in a Virtual Assistant Solution Provider

The world of Speech Recognition technology is redefining the dynamics of the way humans interact wit...

Conversational Assistant / 23.03.2017

Reasons Why Virtual Assistant is a Preferred Replacement for Conventional Customer Support Channels

Introduction to Virtual Assistant In line with the ever-changing dynamics of customer experience, bu...