Uniphore Blog

Hear from innovative thinkers and industry leaders sharing insights and perspectives.

Leadership Conversation / 04.04.2020

5 Min Read

The Power of U: 5 Questions with the New Chief Business Officer at Uniphore, Santosh Iyer

This blog is part of our series that highlights the voices of Uniphorians. I sat down, virtually to ...

Leadership Conversation / 30.03.2020

5 Min Read

Meet K G Priya, Vice President of Delivery

In continuation of our employee Q&A series, today we feature K G Priya, VP of Delivery, who...

Leadership Conversation / 12.03.2020

5 Min Read

Meet Mary Ann Bianco, Chief Customer Officer

In honor of Women’s History Month and International Women’s Day, we wanted to share with you the...

Leadership Conversation / 17.02.2020

5 Min Read

Deliver Better Customer Service with Front Office Automation for Contact Centers

Have you ever imagined how great it would be if the Customer Care agent from your bank sets the tone...

Leadership Conversation / 17.12.2019

5 Min Read

FOCUS: Building a Successful Global Company

Recently, I had the honor of speaking at Entrepreneur Live’s first Indian edition in Bangalore and...

Leadership Conversation / 26.09.2019

5 Min Read

Conversational Service Automation: The Future of Customer Service

Just recently, we launched Uniphore’s new brand centered on the theme of “Our Voice”. As a Con...

Leadership Conversation / 29.08.2019

5 Min Read

The Power of U: 5 Questions with Uniphore’s New VP of AI and Machine Learning, Cosimo Spera

This blog is the first in a series that highlights the voices of Uniphorians. I sat down to welcome ...

Leadership Conversation / 24.04.2019

3 Min Read

Celebrating 11 Years of Uniphore!

Eleven years ago in the incubation lab of IIT Madras, we set out to build a company called Uniphore....