Uniphore Blog

Hear from innovative thinkers and industry leaders sharing insights and perspectives.

Conversational Analytics / 23.01.2018

How to Optimize Your Speech Analytics Operations

Speech Analytics cuts the costs and complexities of determining implications revealed from customer ...

Conversational Analytics / 17.01.2018

5 Industries that Can Benefit from Speech Analytics in a Big Way

Automation of data capture and analysis reduces operational complexity, and thus improves margins. N...

Conversational Analytics / 04.01.2018

Executive Survey on Speech Analytics: Focus on Southeast Asia

In the second year of a global tracking study, Opus Research presents findings from a survey of 500 ...

Conversational Analytics / 28.12.2017

Executive Survey on Speech Analytics: Two Third of Companies Saw ROI within a Year

In the second year of a global tracking study, Opus Research presents findings from a survey of 500 ...

Conversational Analytics / 20.12.2017

This is How Speech Recognition Can Help Save Dollars for Companies

According to a recently conducted survey, 57% companies said they expect speech analytics as a techn...

Conversational Analytics / 06.12.2017

Trends Affecting Global Acceptance of Speech Recognition Products

Speech Recognition technology is a disruptive trendsetter in retail, finance and other consumer-base...

Conversational Analytics / 28.11.2017

Executive Survey: C-level Executives in India share their Speech Analytics deployment experience

In the second year of a global tracking study, Opus Research presents findings from a survey of 500 ...

Conversational Analytics / 23.11.2017

These 5 Best Practices Can Take Your Customer Service Automation to The Next Level

The customer is always right. How many times have we heard that! Various advancements in technology ...