Conversational AI Platform
The only platform that drives demonstrable and sustainable business value by automating, personalizing, and optimizing every conversation.
Self Serve
Every day, billions of conversations take place—each rich in untapped business value.
The future of business is understanding how to unlock the value of conversations. How are you planning to leverage conversations to drive revenue and customer retention?
Find out at Uniphore Converse 2022 on March 1 .
At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. Join us as we explore the technology and strategies needed to accelerate key initiatives, improve customer retention and drive revenue growth in today’s enterprise.
At Uniphore Converse 2022 you will:
- Hear from leading industry analysts and speakers around the future of CX
- Discover new ways to build and enhance contactless relationships with customers
- Learn about new Uniphore product announcements that will redefine the way teams engage customers in the virtual-first world
- See how Emotion AI is reshaping how we connect with customers in the virtual workplace
- Explore the latest Uniphore innovations that are transforming the agent and customer experience in the contact center
Learn from Industry Experts
John Chambers
Founder and CEO, JC2 Ventures
Lisa McCleod
Author, Leading with Noble Purpose
Zeus Kerravala
Founder and Principal Analyst, ZK Research
Andrea Ayers
Former President and CEO, Convergys Corporation
Mark Smith
Analyst, Ventana Research
And Uniphore Executives
Gain premier access to our execs as they present the latest product innovations transforming industry leaders across the world.
Umesh Sachdev
Co-founder & CEO Umesh Sachdev, Co-founder, and CEO of Uniphore, is a modern-day entrepreneur with a passion for technologies that have massive societal impact. Umesh co-founded Uniphore with Ravi Saraogi to bridge the communication gap between man and machine using voice and speech. Umesh was globally recognized in 2016 as one of the ten ‘Next Generation Leaders’ by Time Magazine. The MIT Tech Review recognized him as one of the ‘Innovators Under 35’. He has been conferred with the title of ‘Innovative Entrepreneur’ by the Ministry of Science and Technology’s Technopreneur Promotion Programme (TePP). Umesh holds patents in Speech Recognition Technologies and Voice Biometrics and is the author of many technical papers. Umesh is an alumnus of Jaypee Institute of Information Technology, and also a renowned ‘TED Talk’ speaker.
Annie Shea Weckesser
Chief Marketing Officer As Chief Marketing Officer, Annie leads the marketing and communications team responsible for building reputation, engagement, and demand across the globe. Prior to this role, Annie spent three years as both the Chief Marketing and People Officer for Uniphore, which included leading all functions of marketing and HR. Before joining Uniphore, Annie was part of the leadership team at NIO, a next generation car company, leading US marketing and communications from startup through a successful IPO. Previously, Annie held various strategic communications and marketing roles for the global technology giant Cisco for nine years. Throughout her career, she has counselled and partnered with some of the world’s most senior corporate and government leaders and their teams. She has a passion for building companies, great spaces and achieving incredible things with stellar teams. Annie is an advisory board member for the Leavey School of Business at Santa Clara University. She resides in Saratoga with her husband and three young children.
Moni Manor
Chief Product Officer Moni Manor is Chief Product Officer at Uniphore, bringing over 25 years of experience with CRM, UC, CC and AI into this role. Moni is responsible for developing the product strategy and driving the product evolution and delivery at Uniphore. Prior to Uniphore, Moni was the Chief Product Officer at New Voice Media, where he transformed the product strategy, and helped scale the portfolio till company's acquisition by Vonage. Prior to that Moni held positions as CTO and EVP of Products at Five9, and several senior product development leadership positions at Avaya and Amdocs. Moni is a firm believer that time is a resource that companies in high-growth mode cannot afford to waste. With that in mind, he focuses on building and motivating strong teams that make a difference. Moni resides in Mountain View, CA.
Ritesh Idani
Chief Revenue Officer Ritesh Idnani is Uniphore’s Chief Revenue Officer and has more than 25 years of experience leading technology companies. As CRO, he leads several global functions including worldwide sales, sales development, revenue operations, and global partnerships and alliances. Ritesh has worked across a wide range of businesses including startup, growth, and multi-billion-dollar enterprises. He brings expertise in both services (applications, infrastructure, and process) and products (SaaS/ BPaaS/PaaS) Ritesh was most recently with Tech Mahindra where he spent the last five years as the president of a $1.4 billion portfolio of businesses, which he grew at 7-8 times the industry growth rate. Additionally, he has been an independent advisor to Boards/CEOs and spent 12+ years at Infosys where he helped scale the business from $100 million to $8 billion in revenue. He has an MBA from the University of Delhi, where his focus areas were Finance and Marketing and has a post graduate honors diploma in Systems Management. His Bachelor’s degree is in Commerce. Outside of work, he enjoys running, reading, and spending time with family.
Sylvain Tremblay
Senior Vice President Sylvain Tremblay is Senior Vice President of Video AI Business at Uniphore. He comes with a rich experience of around 12 years at Cisco Systems. Sylvain brings a wealth of knowledge across all facets of the customer lifecycle. In his most recent position as Vice-President, Global Virtual Sales and Engineering (GVSE), he led the organization through several strategic transitions to accelerate growth at scale. Sylvain has been at the forefront of digitizing the customer acquisitions process and introducing AI and analytics-based sales motion. Prior to GVSE Americas, Sylvain held multiple leadership roles in Commercial Sales, Global Enterprise Sales, Marketing, Strategy, and Planning. Sylvain holds an engineering degree from the Université de Sherbrooke and Postgraduate coursework from McGill University’s International Business program and UCLA. Originally from Quebec, Canada, Sylvain now resides in Nashville with his wife, Marie-Joe, and their two children, Julien and Chloe.
Agenda
Who should attend this virtual event and why?
CXOs
Learn how CX will be a major driver of business success during the recovery
See what other organizations are doing now to gain a competitive advantage over their peers
Hear from experts who have gone through major transformations and come out on top
CX and Contact Center Leaders
Gain practical knowledge and see demonstrations on how to leverage AI and automation technologies for post-pandemic contact center success
Explore how others are transforming their organizations with conversational automation—and delivering strong business results
Sales and Revenue
Leaders
Be the first to experience the latest innovations in Computer Vision and AI
Learn how Emotion Intelligence is transforming the future of virtual selling
Hear from Lisa McLeod, author of “Selling with Noble Purpose”, and receive free access to a LinkedIn learning class
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