Medicare Advantage marketing has been under tight scrutiny by CMS and federal law makers. To give an example, CMS hardened its rules for marketing and communications requirements for Part C and Part D programs in 2022 and expanded it in 2023. These rules included requirements to record calls to verbally convey disclaimer in the first 60 seconds of a call, explain how enrollment decision will impact beneficiary’s current coverage, and to ask a list of questions covering topics required by CMS before enrolling a beneficiary in a plan.
Join Tom Brophy, Chief Growth Officer at HPOne, and Anshul Mohan, VP of Solutions at Uniphore, to learn how Conversational AI and Automation is helping insurers drive profitability and ensure compliance to CMS rules for Medicare Advantage marketing and enrollment by:
Chief Growth Officer
Sr. Director, Solutions
Immediately following, we will be joined by Celebrity Chef and Food Network star, Amanda Freitag. Along with frequently judging on the show “Chopped,” she’s also known for her battles on “Iron Chef.” Amanda will be conducting a taste test of her brand-new cocktail line, Freitag Cocktails.
Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.
Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.