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Impact Series 2023

CX: The Great Differentiator

A night of networking, thought leadership and fine dining

New York, United States

Jan 17, 2023

Customer Experience has become the great differentiator for making or breaking company success. The pandemic-induced Contact Center disruptions we’ve seen in the past two years have exposed many broken processes and lifted customer friction to an all-time high.  In turn, this has shifted customer expectations, making companies realize that they need to understand their customers much better.

Join Uniphore for an evening of networking and insights as we highlight industry trends and discuss how we are helping our enterprise customers re-examine their CX approach, design a new strategy to improve their customer experience, and improve their brand.

Immediately following, we will be joined by Marc Murphy, Executive Chef and Judge on the hit Food Network show Chopped, to host a dinner of his inspiration.  It’s an evening you won’t want to miss!

MM Studio in Tribeca 179 W Broadway, New York, NY 10013

5:00PM – 8:30PM

Agenda
4:45 - 5:00

Guest Arrivals

5:00 - 5:30

Welcome and Fireside Chat

5:30 - 6:00

Networking and Cocktail Reception with Passed Appetizers

6:00 - 6:30

Chefs Demo

6:30 - 8:30

Multi Course Dinner

Host

Chris Daniels

VP, Sales East, Canada and Finserv

Host

Ritesh Idnani

Chief Revenue Officer

Host

Annie Shea Weckesser

Chief Marketing Officer

Marc Murphy Logo

Ask Chef Marc Murphy where he grew up and he’ll fire off a list of cosmopolitan destinations — Milan, Paris, Villefranche, Washington DC, Rome and Genoa — "and that’s before I turned 12," he’ll explain.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Uniphore Converse Logo

Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.

Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

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