Customer Experience has become the great differentiator for making or breaking company success. The pandemic-induced Contact Center disruptions we’ve seen in the past two years have exposed many broken processes and lifted customer friction to an all-time high. In turn, this has shifted customer expectations, making companies realize that they need to understand their customers much better.
Join Uniphore for an evening of networking and insights as we highlight industry trends and discuss how we are helping our enterprise customers re-examine their CX approach, design a new strategy to improve their customer experience, and improve their brand.
Immediately following, we will be joined by Marc Murphy, Executive Chef and Judge on the hit Food Network show Chopped, to host a dinner of his inspiration. It’s an evening you won’t want to miss!
Welcome and Fireside Chat
Networking and Cocktail Reception with Passed Appetizers
Multi Course Dinner
VP, Sales East, Canada and Finserv
Chief Marketing Officer
Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.
Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.