Learn how to rescue the modern contact center with an Agent Assist that’s powered by AI and RPA.
The secret to great agents is powerful technology that works FOR not AGAINST them. Check out this one-of-a-kind Agent Assist eBook to see how to make your desktop work smarter for your agents to deliver the “WOW” moments your agents and customers will love.
Eliminate those costly “on-hold” moments
Cut onboarding times in half
Guide agents through their interaction, no through their keyboard.
Deliver consistent experiences, no matter the agent
Turn static knowledge into a real-time automation machine
Ready to rescue your agents and make every experience a great experience?
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What's in the eBook?
Assistance Your Agents Will Rave About
Learn how contact center leaders are using AI and RPA to assist agents in real-time with a player-coach.
Assist Your Agents in Real-time
Learn why an assistance-first approach makes all the difference.
Achieve Your CX Automation Goals
Learn why agent assist is a game changer for modern contact centers drowning in complexity.
Make Every Agent Your Best Agent
Assist every agent in your contact center so that they can sell to, serve and save your customers just like your best agents.
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The most successful employees in the digital era will be the fastest learners... Effective agile learning blends microlearning courseware, coaching and on-the-job experience; the latter accounting for as much as 70% of the learning.