72% companies feel speech analytics can improve customer experience

72% companies feel speech analytics can improve customer experience

Over 70 per cent companies believe that speech analytics can lead to improved customer experience and more than half think that its deployment can lead to revenue enhancement, says a report…. Read more

More coverage on this topic::

ET Telecom
Business Standard
Deccan Herald
PR News Wire
Free Press Journal
India Today
New Super Fast
MSN
Shafaqna
IIFL
webIndia123

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