Company News / 05.09.2014

Innovative Voice Banking Solutions at 4th Annual Middle East Banking Innovation Summit, Dubai

Voice banking solutions at Dubai

Today, the global Islamic finance industry is set for double-digit growth in 2014, and the Middle East’s financial sector is one of the biggest spenders in IT. Leading research firm states ‘Combined Finance’ as the 2nd biggest business IT spenders in the Middle East region and they are predicted to invest $719.77 million in IT in 2014.  With huge investments pumping-in, the banking sector is expected to improve their regulatory compliance and risk management by upgrading the outdated legacy systems that won’t stand fit for today’s requirements and challenges.

To drive growth and technology advancements in the Middle East banking industry, Banks are now looking for flexible, innovative and easy-to-customize technology solutions that could address their current concerns and future demands. To identify the innovative technology products and solutions, a leading event management firm is organizing 4th annual Middle East Banking Innovation Summit (MEBIS) 2014 on 29th and 30th September in Jumeirah Emirates Towers – Dubai.

The MEBIS is a leading networking event in the region to connect GCC banking specialists and thought leaders with cutting-edge technology companies across the globe. Uniphore Software Systems is partnering with Nuance to sponsor the event and present its innovative voice banking solutions to the honorable guests in the conference.

Uniphore, a leading technology partner to banks, helps financial institutions reduce cost of revenue through back end modernization, improved security, increased customer satisfaction and regulatory compliance. Our award winning voice solutions can dramatically improve process effectiveness, which can deliver up to five times the end business impact, with respect to cash flow and margins. It also boosts customer satisfaction through innovative and intelligent customer interactions. Our key voice banking solutions are:

  • Voice Biometrics – authenticate your customers within 15 seconds using voice in the most secured mode.
  • Virtual Assistant – offer intuitive, self-service and interactive smart phone apps to enable your customers experience next generation mobile banking
  • Audio Mining – automatically mine recorded customer interactions for specific keywords or phrases, to improve your regulatory compliance and customer satisfaction.
  • Speech Recognition – enhance your IVR and phone banking applications to handle customer requests and carry out natural, human-like conversations with customers and process the requests without manual intervention.

Uniphore is very much glad to be a part of this year’s MEBIS conference. We are more than happy to meet delegates on one-to-one meetings at our booth to provide demonstrations of our voice offerings. Feel free to mail me at kaviarasan@uniphore.com to book appointments prior to the event.

For more information about this event, drop a note to me at kaviarasan@uniphore.com.

About Uniphore: Uniphore Software Systems is the leader in Multi lingual speech-based software solutions. Uniphore’s solutions allow any machine to understand and respond to natural human speech, thus enabling humans to use the most natural of communication modes, speech, to engage and instruct machines. Uniphore operates from its corporate headquarters at IIT Madras Research Park, Chennai, India and has sales offices in Middle East (Dubai, UAE) as well as in Manila, Philippines.