Are you using conversational analytics to enhance your agent’s performance and productivity? auMina QSense™ helps you do just that with ease.
From smart sampling of calls for auditing to agent coaching and self-evaluation, auMina QSense™ provides an interactive QA dashboard and workflow tools— Quality Management, and Agent Self-Evaluation — that let you boost productivity and efficiency of your agents and QA teams.
Download auMina QSense™ product datasheet to know more.
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