Brochures / 02.04.2019

Is your Conversational Analytics Built to Enhance Workforce Performance?

Are you using conversational analytics to enhance your agent’s performance and productivity? auMina QSense™ helps you do just that with ease.

From smart sampling of calls for auditing to agent coaching and self-evaluation, auMina QSense™ provides an interactive QA dashboard and workflow tools— Quality Management, and Agent Self-Evaluation — that let you boost productivity and efficiency of your agents and QA teams.

Download auMina QSense™ product datasheet to know more.