Every customer call to your contact center is an opportunity to derive key insights about your products or service.
How do you detect customer real intent in real time and enable agents to conduct personalized conversations? How can you drive superior customer experience in your contact centers while simultaneously achieving efficiencies through automation?
Download the datasheet to know how to drive Conversational Service Automation in your contact center with auMinaTM Real-IntentTM
From the Blog
Leadership Conversation / 14.12.2018
Conversational AI is at an Inflection Point
Leadership Conversation / 16.12.2018
Know Your Customers’ Real-Intent with Conversational AI
Conversational Analytics / 02.04.2019
auMina QSense™: Driving Actionable Insights to Enhance Workforce Performance
Conversational Analytics / 26.11.2018