Case Studies / 01.04.2019

Multinational life insurance company enhances CX powered by Uniphore’s akeira™

A global life insurance company with a presence in over 50 countries wanted a business solution that would enable its consumers with an intuitive voice and text interfaced, self-service platform.

Download case study to find out how  akeira™ – an AI-enabled conversational assistant enabled the company to understand customers’ ‘Intent’ from voice and text inputs.