Videos / 04.01.2019

Watch How auMina™ Real-Intent™ Discovers the ‘Real-Intent’ of a Customer

auMina™ Real-Intent™ identifies the ‘Real-Intent’ of a customer in real-time as a customer call is progressing with your Contact Center agent.

auMina™ brings together the power of Conversational AI and NLP to uncover the ‘real-intent’ of your customers underlying every customer-agent conversation, and empowering customer service teams to deliver personalized experiences.