The event promotes how you can challenge the conventional CX strategy to discover unprecedented ways to improve customer experience within your organization. It provides an exclusive opportunity for Uniphore Software Systems to meet top executives of contact centres in the region and exchange technology and business insights.
Uniphore will be showcasing its Speech Analytics Solution, auMina at the event. auMina enables contact centers drive critical business goals by analyzing existing speech data to identify trends, predict outcomes and prescribe business process improvements.
Ravi Saraogi, COO & Co-Founder, Uniphore says, “We are delighted to participate in this year’s Contact Centres Leaders organized by IQPC. Speech analytics is the next big disruptive technology and our latest product, auMina will revolutionize the entire ecosystem by enhancing the response quality and customer satisfaction drastically.”
Douglas Peris, General Manager, APAC & Middle East, Uniphore says, “We are very excited to participate in Contact Centres Leaders 2015. Uniphore helps contact centres reduce cost of revenue through back end modernization, improved security, increased customer satisfaction and regulatory compliance”.
We look forward to welcoming you to our booth. For more information about our Speech Analytics Solution, please mail me at firstname.lastname@example.org.
We would like to inform you that senior designations across the Contact Centre Industry will be provided with complementary passes to attend the event. To register, please write to me. For any questions, I will be happy to assist you.
About Uniphore: Uniphore Software Systems is the leader in Multi lingual speech-based software solutions. Uniphore’s solutions allow any machine to understand and respond to natural human speech, thus enabling humans to use the most natural of communication modes, speech, to engage and instruct machines. Uniphore operates from its corporate headquarters at IIT Madras Research Park, Chennai, India and has sales offices in Middle East (Dubai, UAE) and Manila, Philippines.