Goa,1st February 2019: Aegis Graham Bell Award 2019 announced Uniphore as winner in “Innovation in Data Science” category for their innovation “auMina”. Uniphore has been lauded as the winner at the 9th edition of Aegis Graham Bell Award 2019 hosted by Government of Goa at Entertainment Society of Goa, Panaji. Aegis Graham Bell Awards (AGBA) has been promoting innovations and entrepreneurship in Information and Communication Technology (ICT) domain. The organization has been rewarding the companies and brands who have made outstanding contribution in these fields since 2010, with a vision to foster and stimulate innovators for India to become a nucleus of innovations.
While commenting on this recognition, Umesh Sachdev CEO, Uniphore Software Systems said that, “We are happy to receive this award for our flagship product auMina for innovation in data science. Uniphore’s strong IP building and products’ focus in the field of AI and Data Science has earned its due recognition. auMina our flagship product is enabled with real-time analytics, customer intent detection and agent alerts and it provides the best-in-class conversational AI solutions for enterprises”.
“We are looking forward to yet another year of dynamic growth and global scale in conversational AI market”, he added. “Customers’ words matter, but what matters more is how they say it! The unique speech analytics system from Uniphore’s auMina can process customer interactions with contact centres to generate critical insights that can positively impact business outcomes. Its powerful speech analysis engine cannot only capture customer emotions but also generate domain-specific insights. It has the potential to automatically gauge brand perception and also revolutionize customer grievance management.
Congratulations to team Uniphore for winning Aegis Graham Bell Awards 2018.” Dr Vinay Kulkarni, Jury, Aegis Graham Bell Awards; Director, Aegis School of Business, Data Science, Cyber Security & Telecom
The total available market for Conversational AI and analytics is estimated to be around 20 billion US Dollars. Conversational analytics, which is AI solving an unsolved problem, is a $5-6 billion opportunity globally. The conversational assistant, which is the automation opportunity, is much larger, at $30 billion.
Uniphore Software Systems is a global Conversational AI technology company that builds transformational customer engagement solutions for businesses. Uniphore offers software for Conversational Analytics, Conversational Assistant and Conversational Security. Uniphore has served over 100 enterprise clients and 4 million end users. It has offices worldwide including in USA, Singapore and India.
Uniphore was founded in 2008 at IIT Madras, India. The company was recognized as a Technology Fast 500 company in Asia Pacific by Deloitte in 2014 and ranked 10th in Deloitte’s Fast 50 in 2015. Uniphore’s Co-founder & CEO, Umesh Sachdev, was named in 2016 as one of the ’10 Millennials Changing the World’ by TIME Magazine, and ‘Innovators Under 35′ by MIT Technology Review. Uniphore’s investors include John Chambers, IDG Ventures India, IIFL, Kris Gopalakrishnan, Ray Stata, YourNest Angel Fund and India Angel Network.
For more information on how Uniphore delivers business outcomes using Speech and Conversational AI technologies, please visit www.uniphore.com
About Aegis Graham Bell Award:
The Aegis School of Business, Data Science, Cyber Security and Telecommunication has established the Aegis Graham Bell Award as a tribute to the father of the telephony, Alexander Graham Bell. This Award is intended to promote innovations in the Information and Communication Technology (ICT) to provide recognition for outstanding contributions by the innovators. The Award is organized with support of the Cellular Operators Association of India (COAI), and Telecom Centers of Excellence (TCOE) India a public-private partnership initiative of DoT with 08 Centers at premier academic institutes (06 IITs, IISc and IIMA) of the country, each supported by a Telecom Service Provider, Convergence India and KPMG as knowledge partner. For more information, please visit, www.bellaward.com
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