60% Companies in India Deploy Speech Analytics to Deliver Superior Customer Experience

60% Companies in India Deploy Speech Analytics to Deliver Superior Customer Experience

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Key Global Insights

The global tracking study on speech analytics 2018 by Opus Research sponsored by Uniphore gives you following insights.

Spotlight on India

Focusing our analytic lens on India, the factors at the top of the list of primary drivers in India signal significant changes in the priority of contact center operators in the region.

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