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Gartner® Competitive Landscape for Emotion AI Technologies, Worldwide

In the modern world, we can communicate any time, from anywhere and through a multitude of different channels. But how do we still connect critical components of connection and the human experience like nonverbal cues and empathy?

Emotion AI is the next frontier in Conversational AI and Automation – and a significant part of Uniphore’s vision for the future of conversations. It addresses the current state of the remote workforce and the need for strong customer experiences

In its Competitive Landscape for Emotion AI Technologies from December 2021, Gartner explores:

Key trends in Emotion AI technologies – and the market’s importance to CX and EX initiatives

Recommendations for vendors looking at adding or expanding their emotion AI initiatives

A look at key vendors – including Uniphore – innovating in the space

Gartner, Competitive Landscape: Emotion AI Technologies, Worldwide, Annette Zimmerman, 13th December 2021

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By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

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