In the modern world, we can communicate any time, from anywhere and through a multitude of different channels. But how do we still connect critical components of connection and the human experience like nonverbal cues and empathy?
Emotion AI is the next frontier in Conversational AI and Automation – and a significant part of Uniphore’s vision for the future of conversations. It addresses the current state of the remote workforce and the need for strong customer experiences
In its Competitive Landscape for Emotion AI Technologies from December 2021, Gartner explores:
Gartner, Competitive Landscape: Emotion AI Technologies, Worldwide, Annette Zimmerman, 13th December 2021
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