Customer journey orchestration that drives results

Design, test, and launch omnichannel customer journeys at scale - no code required. 

Connect the dots across every customer touchpoint 

Manage customer experiences from first touch to next purchase quickly and easily

Customers expect fast, relevant experiences across every channel. ActionIQ by Uniphore helps business teams map and manage complex omnichannel customer journeys – without relying on IT. From acquisition to retention, create adaptive journeys that respond to customer behavior in real time. Leverage AI analytics to continuously test, measure, and improve impact.

Customer journey orchestration for leading enterprises

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Intelligent journey orchestration — designed for marketers

Turn complex customer paths into orchestrated experiences that drive measurable outcomes.

Orchestrate omnichannel customer journeys 

Build and automate customer journeys across email, web, mobile, paid media, and more. Trigger steps in real time based on customer actions, preferences, or AI-driven predictions.

Customize for every segment 

Tailor multi-step journeys to different audiences and goals. Use decision points, branching logic, and AI-assisted recommendations to personalize every path.

Measure and optimize 

Test variants, track outcomes, and refine strategies using built-in analytics. Continuously improve performance without writing a line of code. 

DISCOVER SCALABLE CUSTOMER JOURNEY ORCHESTRATION

Learn how ActionIQ by Uniphore helps brands design and optimize personalized journeys across the full customer lifecycle. 

Solutions that power precision

Self-service tools, flexible architecture, and intelligent activation – built to scale.

ActionIQ by Uniphore is the Al-first, composable customer data platform designed for enterprise brands to activate customer data

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Setting the standard for omnichannel customer journeys

ActionIQ by Uniphore is trusted by industry leaders for delivering scalable, AI-enhanced customer experiences that drive engagement and results. 

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ActionIQ is a Leader in the IDC MarketScape for B2C CDPs

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ActionIQ is named a leader in the forrester wave: 2024 customer data platforms

“Our teams are able to commit to what success looks like across our customer journeys.”

Tzvetana Duffy 
Senior Director of Enterprise Engagement 

Learn more about customer journey orchestration 

Guide

Save Money Without Sacrificing Customer Experience 

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Case study

How Autodesk Implemented CDP Technology to Master the Move to a Subscription Model

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Blog

Customer Experience Journey Management: 3 Best Practices

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Ready to orchestrate AI-enhanced customer journeys?