Hotel & Casino Leader Bets on CX to Vault to the Top of the Digital Betting Industry CHALLENGE Differentiate newest sportsbook offering in a crowded, established market With an average cost to acquire a monthly unique player (MUP) hovering...
Opus Research Conversational Intelligence Intelliview Uniphore Named a Leader for comprehensive Conversational Intelligence solutions We’re proud to announce Uniphore has been recognized as a Leader in Opus Research’s 2022 Intelliview for...
Advancements in technology have made it easier for organizations across all industries to improve their employee experiences. But in the contact center and customer service spaces, ensuring happy employees is even more critical to a company’s...
Call & Contact Centre Expo showcases the latest and most effective technologies, strategies and advancements to call and contact centre professionals and those in IT, general management, HR, marketing and operations who are looking to excel in...
Download Now Travel is back—but it doesn’t look the way it used to. New traveler behaviors, expectations and booking options are reshaping how travel and hospitality companies attract and retain loyal customers. To stand out in today’s crowded...
WEBINAR Cost per Case – The Economic Impact of Conversational AI and Automation Technical support is complex. It requires talented staff, multiple touchpoints, and a high touch customer engagement experience. Customers’ issues are often...
Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.
Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.
