Opus Research Conversational Intelligence Intelliview Uniphore Named a Leader for comprehensive Conversational Intelligence solutions We’re proud to announce Uniphore has been recognized as a Leader in Opus Research’s 2022 Intelliview for...
Advancements in technology have made it easier for organizations across all industries to improve their employee experiences. But in the contact center and customer service spaces, ensuring happy employees is even more critical to a company’s...
Download Now The mass movement of workers, sometimes called the Great Resignation, is continuing beyond the pandemic as people reevaluate their priorities and make changes in where to work, how, and for whom. While employees are quitting or retiring...
WEBINAR Telecoms: How Conversational Intelligence Drives Agent Productivity and ROI In the interactive webinar, join the speakers as we highlight conversational intelligence benefits for agent productivity and ROI in Telecoms, including reducing...
Today, the amount of data created by humans and machines can be too much for any one person to interpret. Consequently, the ability of people to make complex decisions based on such an amount of data is limited. This is particularly true for Sales...
In the mid-1990s, Daniel Goleman introduced the concept of EQ (Emotional intelligence). Broadly stated, emotional intelligence is the ability of a person to recognize, manage and understand their emotions as well as those of others. Goleman stated...
Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.
Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.
