Three steps to drive a customer-centric experience and operational efficiency for insurers

Like every industry, insurance companies are also focused on delivering a better customer experience as a strategic priority. The best way to providing a better customer experience starts with the ability to fully understand the customer. Delivering a personalized customer experience follows naturally with the help of AI and automation. In this on-demand webinar, listen to Vijai Shankar, VP, Uniphore, talk about the three steps to drive a customer-centric experience and operational efficiency for insurers. Key takeaways from the session – The latest trends in the insurance industry – Three steps to delivering a better insurance CX – Examples of insurers that have transformed their CX