Like every industry, insurance companies are also focused on delivering a better customer experience as a strategic priority. The best way to providing a better customer experience starts with the ability to fully understand the customer. Delivering a personalized customer experience follows naturally with the help of AI and automation.
In this on-demand webinar, listen to Vijai Shankar, VP, Uniphore, talk about the three steps to drive a customer-centric experience and operational efficiency for insurers.
Key takeaways from the session
– The latest trends in the insurance industry
– Three steps to delivering a better insurance CX
– Examples of insurers that have transformed their CX