Voice Biometrics
What it is:
Every person has a unique combination of pitch, tone, and volume in their voice that makes them uniquely distinguishable. Voice biometrics capitalizes on this trait, and uses it to create a secure and efficient speaker verification system.
How it works:
To enroll in a voice biometrics authentication system, the customer creates a voiceprint by speaking a certain set of words, or for a specific length of time. This voiceprint is used as the digital representation of their voice, and as a standard of comparison when they call in the future. The next time that the customer wants to enter the restricted system, their speech is compared to the stored input. The process of being verified takes only a few seconds, but is extremely easy and secure.
Why Uniphore uses Voice Biometrics:
Uniphore’s VoiceNet platform uses state-of-art speech biometric technologies. These technologies enhance operational security for businesses and improve customer experience. When businesses use mobile phones to connect and transact with their clients, voice biometrics significantly reduce the costs and risks associated with remote authentication.
The cost of implementing voice biometrics is low because there is no special hardware required. To authenticate their identity through voice, the client needs nothing more than a simple telephone. Furthermore, voice authentication is simple to use and easily accepted by users, since it is natural to speak and identify others by their voice.