Uniphore Glossary of Terms

Topic of the Week
Abandonment Rate
Abandonment rate is the percentage of users who start a specific process—such as filling out a form, initiating a chatbot conversation or beginning a checkout process—but do not complete it. It is a critical indicator of where potential customers lose interest or encounter friction in their journey.
Read More
Glossary Suggestions
Have a term that you feel should be added to this list or a definition that needs updating? Let us know!
ABCDEFGHIJKLMNOPQRSTUVWXYZ
A
C
D
E
I
M
R
S
V