Our Team

Umesh Sachdev is Co-founder and CEO of Uniphore, a software-as-a-service (SaaS) company focused on conversational Artificial Intelligence (AI) and Automation across the enterprise. Sparked by his vision and focus to use technology to bridge the gap between the human voice and modern machines, Umesh’s passions morphed into a hypergrowth startup that has changed how businesses operate and solve complex enterprise customer service challenges. As one of the fastest-growing companies in the AI space, Uniphore’s pioneering work has transformed how business enterprises harness the value of conversations with their customers to create a future-proof customer experience – for every industry.

Umesh has been globally recognized as a ‘Next Generation Leader’ by Time Magazine, an ‘Innovator Under 35’ by the MIT Tech Review and a ‘40 under 40’ honoree by the Silicon Valley Business Journal. Umesh holds patents in AI and Conversational AI.

As Chief Marketing Officer, Annie leads the marketing and communications team responsible for building reputation, engagement, and demand across the globe.  Prior to this role, Annie spent three years as both the Chief Marketing and People Officer for Uniphore, which included leading all functions of marketing and HR, facilities as well as acquisition integration. Before joining Uniphore, Annie was part of the leadership team at NIO, a next generation car company, leading US marketing and communications from startup through a successful IPO. Previously, Annie held various strategic communications and marketing roles for the global technology giant Cisco for nine years. Throughout her career, she has counselled and partnered with some of the world’s most senior corporate and government leaders and their teams. She has a passion for building companies, great spaces and achieving incredible things with stellar teams. Annie is an advisory board member for the Leavey School of Business at Santa Clara University. She resides in Saratoga with her husband and three young children.

Ravi, Co-founder & President-APAC, leads Sales, Delivery and Customer Success for Uniphore. His passion for mobile learning applications and technologies found traction when Uniphore was founded. Ravi and Umesh envisioned building solutions that give more power to human speech.

He has vast experience in directing technology teams in initiatives spanning mobile theft security, wireless network development, and mobile learning applications. Ravi is currently an active member of the Mobile Payment Forum of India (MPFI), where he identifies and develops business opportunities in the field of mobile payments. He is known for his excellent analytical skills, dexterity in problem resolution, and proclivity for driving operational excellence. Ravi is an alumnus of Jaypee Institute of Information Technology.

Stephane Berthier is Chief Financial Officer at Uniphore. He brings over 30 years of accounting and finance experience. As CFO, he leads the accounting, finance business support, financial planning and analysis, investors relations and tax functions at Uniphore.

Stephane has worked in Europe and the United States where he has garnered extensive knowledge of both domestic and international finance, SaaS businesses and international operations. He was a partner at PricewaterhouseCoopers for over twenty years prior to joining Uniphore.

Stephane lives in the San Francisco Bay Area, and he has earned his Master’s degree in finance and accounting from the University of Jean Moulin, Lyon, France.

Ritesh Idnani is Uniphore’s Chief Revenue Officer and has more than 25 years of experience leading technology companies. As CRO, he leads several global functions including worldwide sales, sales development, revenue operations, and global partnerships and alliances.

Ritesh has worked across a wide range of businesses including startup, growth, and multi-billion-dollar enterprises. He brings expertise in both services (applications, infrastructure, and process) and products (SaaS/ BPaaS/PaaS)

Ritesh was most recently with Tech Mahindra where he spent the last five years as the president of a $1.4 billion portfolio of businesses, which he grew at 7-8 times the industry growth rate. Additionally, he has been an independent advisor to Boards/CEOs and spent 12+ years at Infosys where he helped scale the business from $100 million to $8 billion in revenue.

He has an MBA from the University of Delhi, where his focus areas were Finance and Marketing and has a post graduate honors diploma in Systems Management. His Bachelor’s degree is in Commerce. Outside of work, he enjoys running, reading, and spending time with family.

Curt Hill is Uniphore’s Chief Transformation Officer.  In this role, he leads several strategic company priorities including acquisition integration and a focus on delivering greater value to customers with Uniphore solutions.

Curt has spent 26 years at Cisco Systems, having developed advanced technology solutions, simplified complex top-level business issues, strengthened stakeholder alliances, as well as having built collaborative cross-functional teams. He is a strong customer advocate, strategist, growth driver, and change agent. In addition, he is adept at anticipating problems, averting crisis situations, and implementing creative solutions to resolve issues and exceed customer expectations.

More than just a team player at the office, he is an active participant in inclusion and collaboration in the industry. He is a member of the National Center for Women & Information Technology (NCWIT) Workforce Alliance program and has previously provided job shadowing opportunities through the Cisco Connected Women program.

Curt earned his Master’s in Computer Science and a Bachelor of Science degree in Business Administration from the University of Phoenix. He is also a Cisco Certified Internetwork Expert and a member of SSPA, TSIA and Field Services.

Curt earned his Master’s in Computer Science and a Bachelor of Science degree in Business Administration from the University of Phoenix. He is also a Cisco Certified Internetwork Expert and a member of SSPA, TSIA and Field Services.

Sylvain Tremblay is SVP of Video AI and Emotion Intelligence (EQ) solutions at Uniphore. After spending 25+ years transforming organizations and leading GTM teams, Sylvain brings a wealth of knowledge in leading change and driving innovation at scale.

Formerly Global Virtual Sales & Customer Success at Cisco, he led the innovation strategy and implementation of the company’s first AI and analytics-based sales motion and the digitization of Cisco’s customers lifecycle experience. Sylvain’s focus on accelerating innovation across the Americas and building winning team cultures led to him deliver 44 consecutive quarters of growth. This sustained growth has been directly attributed to his clarity of vision, simplicity of approach and a delicate balance between innovation and execution.

Sylvain holds an engineering degree from the “Université de Sherbrooke” and Postgraduate coursework from McGill University’s International Business program and UCLA. Originally from Quebec, Canada, Sylvain now resides in Nashville with his family.

Balaji Raghavan is Chief Technology Officer at Uniphore.  Balaji joins Uniphore with two decades of experience building large-scale software solutions that have reshaped how people get things done in their lives at both start-up environments and large established teams at places like Google and Lyft.  Before joining Uniphore, Balaji was at Lyft where he led engineering teams on Marketplace, rider and driver experiences, core services, mapping and machine learning.  He joined Lyft when they acquired the startup he co-founded FinitePaths in 2017.  Balaji also worked at Google for over a decade, building and scaling solutions for Enterprise products and helping develop the backends of Calendar, Drive, Chat and other Google Apps products. Balaji holds a master’s in computer science from the University of Southern California. When not thinking about game-changing technology to transform industries, he enjoys spending time outdoors either gardening, hiking or biking.  He resides in Los Altos, California.

As Uniphore’s Chief Customer Officer, Vinod Muthukrishnan leads Uniphore’s team responsible for planning, designing, implementing, and optimizing customer solutions globally.  

Before joining Uniphore, Vinod was the COO for Webex Customer Experience at Cisco. In 2014, Vinod co-founded CloudCherry, a Customer Journey and Experience Management platform acquired by Cisco in the fall of 2019. 

Before CloudCherry, he lived the zero-to-one journey at another startup called MarketSimplified, as part of the core founding team. MarketSimplified introduced mobile stock and derivative trading to most retail brokerages like TD Ameritrade, OptionsXpress, FXCM and the National Stock Exchange of India, among others. 

Vinod spent his formative years at sea. He left the Merchant Navy as First Officer with Maersk Line after 9 years aboard multiple ships on worldwide charters.  

Vinod lives in Pleasanton, California with his wife, two girls and a very vocal husky. He is passionate about building and taking to market new and delightful products, geopolitics, climate change, cricket, and almost anything written by PG Wodehouse or Bill Bryson.  

She is responsible for leading the company’s global people & places team across talent acquisition, onboarding, HR business partners, total rewards and facilities. Stephanie’s passion for leading exceptional customer and team-focused cultures is key as Uniphore scales for continued global growth.

Stephanie is a recognized leader in the cloud industry, bringing nearly 20 years of experience at several high-growth technology companies. Most recently, Stephanie served as Chief People Officer of 8×8. Previously, she served as Chief People Officer at Real Chemistry, and in executive roles at Postmates as the head of people leading up to its successful acquisition by Uber, at PayPal as vice president of HR business partners and Talent Acquisition, and at Salesforce as Vice President HR business partners. Prior to HR she served in customer-facing roles at Oracle.

Stephanie lives in the San Francisco Bay Area. She holds a Bachelor’s degree in English from University of the Pacific, and a Master’s degree in Human Resource Management from Notre Dame de Namur University.