Business AI in Action: Top Agentic AI Use Cases Delivering Real Operational Impact

AI agents are quickly moving from experimentation to enterprise deployment, but many organizations still struggle to understand where these systems deliver real, measurable outcomes. Agentic AI, and specifically deterministic agents, enable enterprises to reliably retrieve information, reason across enterprise data, and take action within real business processes.

In this session, AI leaders from Uniphore and Rowan Curran, Principal Analyst at Forrester, will explore how enterprises are applying AI agents in production today to address high-impact challenges across process mining, cognitive search, and automation.

Attendees will learn:

• Why process mining and process intelligence provide the visibility and context needed to prioritize automation opportunities
• How deterministic AI agents are being applied to enterprise knowledge retrieval and cognitive search to improve decision quality
• How organizations are combining agents, data, and workflows to drive operational outcomes