Discover How Conversational Automation Can Transform Customer Experience
Automation is the new mantra dominating every sector of the economy. Companies worldwide are gravitating towards digital transformation as a lever to automate repetitive tasks to improve efficiency and drive strategic and transformational outcomes for businesses.
Book a demo to leverage Conversational Automation and drive human experience to your customers.
“NTT Data is utilizing the U-Analyze solution to gain process improvements in their service desk center. NTT Data drive critical business goals for their customers through analyzing exisiting speech data to improve agent scoring. NTT Data seeks improved performance of their service desk agents by automation of call auditing and quality monitoring in order to deliver.”
Bhaksar M.R., Quality Performance Manager, NTT Data
“We have selected Uniphore’s Conversational Analytics solution to enhance the level of service that we provide to our wealth management clients”
“A visual Drag and Drop interface enables business analysis, senior agents and product owners to quickly create, test and deploy call flows or establish layouts, change roles, rules and privileges — without the need for IT support.“
SVP Customer Case, Priceline.com