auMina: The New Age Solution for Scalability in Credit Collections
Credit collection continues to be a massive challenge for enterprises across industry verticals. Account Receivables or collections have reached such proportions that debt collection today is a full-fledged industry in its own right.
In this context, smarter solutions like Uniphore’s auMina are helping organizations scale their debt collections without letting the cost of recovery escalate. Consequently, enterp...
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Speech Analytics to Identify and Prevent Misselling of Financial Products – auMina to the Rescue
Over the last few weeks, banks have been facing the heat from Reserve Bank of India (RBI) and other regulatory agencies. Banks and Financial companies will now be held accountable for misselling deeds of third party agencies and in-house staff. Aggrieved customers can file complaints under the revamped Banking Ombudsman (BO) scheme against banks for Insurance, Mutual Fund and other financial products sold on the phone and digital channels.
5 Ways to Effect Voice-based Collections using Speech Analytics
As enterprises look for proactive ways to reduce their Accounts Receivables, technologies like Speech Analytics are increasingly being adopted in voice based collection teams. Voice-based collections using smarter Speech Analytics offer unique insights enabling enterprises to scale revenue by ensuring higher collection while retaining loyal customers.
Here are five essential ways in which Speech Analytics provide...
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Rewards & Recognition – Q1 FY 2017-18
Uniphore recently celebrated Rewards and Recognition program for the first quarter of 2017-18 across its offices. The R & R program is a quarterly affair where outstanding employees and teams are recognized for their relentless efforts across various aspects of business operations.
Here, teams and employees are awarded for their never-ending deeds across various prospects of business operations. This program ...
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Meet Ravi Kompella – Country Head, India Business
Uniphore Software Systems, a leading software-based solutions provider in the Speech Recognition space consists of numerous teams operating across Chennai, Bengaluru, and Singapore. In our last publication, we introduced you to Guru, the Director of Product Engineering. This week, let's hear from Ravi, who leads the Sales function for Uniphore in India.
About...
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EOGM Notice for 4th August 2017 at 5 PM
Uniphore Software Systems Private Limited-Notice of Extra-Ordinary General Meeting to be held on 4th August 2017 at 5 PM at No-08C, 8th floor, IIT Madras Research Park, Kanagam Road, Taramani, Chennai -600013 Attachments 1) EOGM Notice-040817 2) Read more »
EOGM Notice for 28th July 2017 at 5 PM
Uniphore Software Systems Private Limited-Notice of Extra-Ordinary General Meeting to be held on 28th July 2017 at 5 PM at No-08C, 8th floor, IIT Madras Research Park, Kanagam Road, Taramani, Chennai -600013 Attachments 1) EOGM Notice 280717-Signed-Final 2) Read more »
Why Scaling is a Challenge in Speech Recognition without AI and ML
Speech Recognition is today one of the most widely used technologies in multiple offerings. From conversational chatbots and Speech Analytics software to CX interface, the applications of Speech Recognition technology are multifold. The rise in the popularity of Speech Recognition can be pinned down to the proact...
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