Customer Data Platform Market Guide 2025

Uniphore Joins the World Economic Forum’s Innovator Community

Uniphore Recognized on 2024 Deloitte Technology Fast 500™ as One of North America’s Fastest-Growing Companies

Contact Center

U-AssistReal-time agent assistance

U-CaptureEnterprise communication recording

U-DiscoverGenAI-powered conversational intelligence

U-Self ServeIntelligent virtual assistant

Marketing

ActionIQComposable customer data platform

Sales

Q for SalesAI-powered sales assistant

IT

X-StreamAI-ready knowledge fabric

HR

Q for RecruitingAI-powered recruiting copilot

FEATURED RESOURCE

Use Cases

Agent Experience

Acquisition Marketing

Audience Segmentation Compliance

Customer 360 Customer Experience Customer Growth & Retention Drive Revenue

Identity

Journey Orchestration Operational Efficiency Time To Value

Industries

B2B Tech Support Banking Healthcare High Tech Telecom Travel & Hospitality

FEATURED RESOURCE

Resources Analyst Reports Blog Brochures Case Studies Events Glossary

Guides Infographics Podcasts Videos Webinars White Papers

FEATURED RESOURCE

COMPANY About us Our Team Board of Directors Partners Support Careers

Newsroom Recognition Testimonials Events Contact Us

COMPANY NEWS

Blog

Topic

Agent Assist
Contact Centers
Conversational AI
Emotional AI
Knowledge AI
Sales
Self-Service

Product

U-Analyze
U-Assist
U-Capture
U-Discover
U-Self Serve
Q for Recruiting
Q for Sales

Use Case

Agent Experience
Customer Experience
Drive Revenue
Operational Productivity

Industries

Banking
Education
Healthcare
Insurance
Public Safety
Retail
Telecom
Travel and Hospitality

How Databricks Partners With Uniphore CDP to Turn Your Lakehouse Into a CX Engine
Read time: 5 min read
Michael TrapaniVP of Marketing & CommunicationsUniphore
Read now
Instant Answers for Agents
Read time: 3 min read
Helena ChenSr. Product Marketing ManagerUniphore
Read now
Top 5 Challenges QA Managers Face—and How AI Can Solve Them
Read time: 4 min read
Shikha MohtaProduct Marketing ManagerUniphore
Read now
How Agentic AI is Transforming the Workplace
Read time: 7 min read
Uniphore
Read now
The Top 5 Customer Concerns Hiding in Your Conversations (And How AI Can Uncover Them)
Read time: 3 min read
Shikha MohtaProduct Marketing ManagerUniphore
Read now
How GenAI-Powered Conversational Intelligence is Reshaping Contact Centers
Read time: 5 min read
Shikha MohtaProduct Marketing ManagerUniphore
Read now
GenAI vs. Rule-Based Speech Analytics: What’s Right for Your Contact Center?
Read time: 3 min read
Shikha MohtaProduct Marketing ManagerUniphore
Read now
AI Conversation Intelligence: What’s Real vs. What’s Just Hype?
Read time: 4 min read
Kalyan TummalaVP, Product MarketingUniphore
Read now
Unlock the Full Potential of Customer Conversations with U-Discover
Read time: 1 min read
Shikha MohtaProduct Marketing ManagerUniphore
Read now