Uniphore Blog
Hear from innovative thinkers and industry leaders sharing insights and perspectives.
Conversational Analytics / 25.11.2019
5 Min ReadConversational Service Automation in the Banking Industry
Just recently, I inadvertently realized that having a savings bank account with one of the biggest b...
Conversational Analytics / 16.10.2019
5 Min ReadKey Takeaways from 2019 Global Survey of Speech Analytics
The fourth edition of our Global Survey of Speech Analytics and Conversational Service Automation - ...
Conversational Analytics / 09.10.2019
5 Min ReadPower of Voice – Are You Truly Listening to Your Customers?
As a brand do you feel you are truly listening to your customers and their voice? Are you able to...
Leadership Conversation / 26.09.2019
5 Min ReadConversational Service Automation: The Future of Customer Service
Just recently, we launched Uniphore’s new brand centered on the theme of “Our Voice”. As a Con...
Leadership Conversation / 29.08.2019
5 Min ReadThe Power of U: 5 Questions with Uniphore’s New VP of AI and Machine Learning, Cosimo Spera
This blog is the first in a series that highlights the voices of Uniphorians. I sat down to welcome ...
Company News / 12.08.2019
5 Min ReadThe Power of Voice
As humans, we yak, chit-chat, pow-wow, rap, jabber, gab, babble, chatter across every available mean...
Leadership Conversation / 24.04.2019
3 Min ReadCelebrating 11 Years of Uniphore!
Eleven years ago in the incubation lab of IIT Madras, we set out to build a company called Uniphore....
Leadership Conversation / 16.04.2019
3 Min ReadMy First Day @ Uniphore
Today, I’m thrilled to share that I’ve joined Uniphore as their chief marketing officer and head...