Conversational AI Platform

The only platform that drives demonstrable and sustainable business value by automating, personalizing, and optimizing every conversation.

  • BlogsJan 21, 20222 min read

    Three Key Challenges Healthcare CX Leaders Face Today

    Convoluted journeys. Compromised trust. And the looming threat of overpayments. These are just a few of the patient service challenges healthcare leaders are grappling with today. With more patient and member interactions happening remotely, the...

  • BlogsJan 21, 20222 min read

    Top 5 Conversational Automation Considerations for Healthcare CX Providers

    Conversational AI and automation are rapidly modernizing today’s healthcare consumer experience. Using real-time data—including emotion, sentiment and intent analysis—AI-powered systems are substantially shortening and simplifying complex...

  • BlogsJan 13, 20226 min read

    Life at Uniphore: Meet Andrew Dahlkemper, Chief People Officer

    As part of our ongoing “Life at Uniphore” series, we interviewed Andrew Dahlkemper, Uniphore’s new Chief People Officer. Andrew shared his thoughts on the value of company culture, how to empower a growing workforce and what leadership lessons...

  • BlogsDec 27, 20214 min read

    Reimagining the IT Help Desk with Tech Mahindra’s Lawrence Sathiaraj

    The IT help desk is becoming an increasingly critical component for the hybrid workforce. However, despite its newfound prominence, many help desks struggle to effectively resolve its employees’ issues. In fact, according to a recent Computer...

  • BlogsDec 21, 20212 min read

    What a Year!

    A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore As we begin to close out another year filled with massive, seize-the-day opportunities, I like to look at what our team achieved, even amidst significant challenges, and what’s to...

  • BlogsDec 7, 20215 min read

    How Retail CX Leaders Solve Problems During the Busy Holidays

    This holiday season looks to be a record-breaking one, coming on the heels of yet another wave of pandemic disruption. According to Deloitte, retailers can expect sales to increase by 7-9% — a very merry holiday, indeed. However, obstacles still...

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By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

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