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  • BlogSep 12, 20234 min read

    How to Earn (and Keep) Buyer Attention, According to 500+ B2B Buyers

    When you sell over video, earning and keeping buyer attention is exponentially more difficult. Why? Well, virtual buyers are more distracted, for starters. We surveyed 529 B2B buyers for our 2023 Virtual Selling Report, and found that 29% of buyers...

  • BlogSep 8, 20235 min read

    Replacing Your IVR with an AI Solution

    The interactive voice response (IVR) market has exploded in recent years and could reach as high as $6.7 billion by 2026. Much of that growth can be attributed to the rise in smartphone usage, with worldwide mobile network subscriptions worldwide...

  • BlogSep 6, 20234 min read

    How to Save a Sales Meeting, According to 500+ B2B Buyers

    How do you re-engage your buyer when they check out during a virtual sales call? We surveyed 529 B2B buyers for our 2023 Virtual Selling Report and found that specific seller actions and behaviors impact buyer engagement levels. Those actions and...

  • BlogSep 1, 20234 min read

    Why 58% of Sellers Feel Less Confident Selling Over Video

    Is Selling Over Video Harder Than Selling in Person? We surveyed 640+ B2B buyers and sellers for our 2023 Virtual Selling Report, and the data points to yes: of sellers said, “I feel less confident when selling on a video call.” Compared...

  • BlogAug 22, 20234 min read

    Enabling Medicare Advantage Enrollment Agents to Become Trusted Advisors and Reduce Churn

    This is the third part of a three-part series on how AI and automation are transforming the Medicare Advantage experience. To read the previous part, Ensuring CMS Marketing Compliance with Conversational AI and Automation, click here. Traditionally,...

  • BlogAug 17, 20236 min read

    Enterprise AI Is Here. And It’s Remarkably Human.

    AI’s mainstream moment has finally arrived—and it has the potential to be greater than the internet, mobile and the cloud combined. The catalyst, Generative AI, is becoming democratized at an unprecedented pace. Soon, every company will be an AI...