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The growth of social media and review sites has led to consumers increasingly sharing their perception of brands and criticism of products and services via various online channels. Therefore, organizations must know what social media users are...
When you sell over video, earning and keeping buyer attention is exponentially more difficult. Why? Well, virtual buyers are more distracted, for starters. We surveyed 529 B2B buyers for our 2023 Virtual Selling Report, and found that 29% of buyers...
The interactive voice response (IVR) market has exploded in recent years and could reach as high as $6.7 billion by 2026. Much of that growth can be attributed to the rise in smartphone usage, with worldwide mobile network subscriptions worldwide...
How do you re-engage your buyer when they check out during a virtual sales call? We surveyed 529 B2B buyers for our 2023 Virtual Selling Report and found that specific seller actions and behaviors impact buyer engagement levels. Those actions and...
Is Selling Over Video Harder Than Selling in Person? We surveyed 640+ B2B buyers and sellers for our 2023 Virtual Selling Report, and the data points to yes: of sellers said, “I feel less confident when selling on a video call.” Compared...
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