When you sell over video, earning and keeping buyer attention is exponentially more difficult. Why? Well, virtual buyers are more distracted, for starters. We surveyed 529 B2B buyers for our 2023 Virtual Selling Report, and found that 29% of buyers...
The interactive voice response (IVR) market has exploded in recent years and could reach as high as $6.7 billion by 2026. Much of that growth can be attributed to the rise in smartphone usage, with worldwide mobile network subscriptions worldwide...
How do you re-engage your buyer when they check out during a virtual sales call? We surveyed 529 B2B buyers for our 2023 Virtual Selling Report and found that specific seller actions and behaviors impact buyer engagement levels. Those actions and...
Is Selling Over Video Harder Than Selling in Person? We surveyed 640+ B2B buyers and sellers for our 2023 Virtual Selling Report, and the data points to yes: of sellers said, “I feel less confident when selling on a video call.” Compared...
This is the third part of a three-part series on how AI and automation are transforming the Medicare Advantage experience. To read the previous part, Ensuring CMS Marketing Compliance with Conversational AI and Automation, click here. Traditionally,...
AI’s mainstream moment has finally arrived—and it has the potential to be greater than the internet, mobile and the cloud combined. The catalyst, Generative AI, is becoming democratized at an unprecedented pace. Soon, every company will be an AI...
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