Uniphore Blog
Hear from innovative thinkers and industry leaders sharing insights and perspectives.
Leadership Conversation / 24.04.2019
3 Min ReadCelebrating 11 Years of Uniphore!
Eleven years ago in the incubation lab of IIT Madras, we set out to build a company called Uniphore....
Leadership Conversation / 16.04.2019
3 Min ReadMy First Day @ Uniphore
Today, I’m thrilled to share that I’ve joined Uniphore as their chief marketing officer and head...
Conversational Analytics / 02.04.2019
5 Min ReadauMina QSense™: Driving Actionable Insights to Enhance Workforce Performance
Conversational AI and analytics are emerging as pivotal technologies to drive holistic people manage...
Conversational Analytics / 19.02.2019
5 Min ReadSpeech Analytics Market is at an Inflection Point
The Conversational Analytics market in the US is seeing a paradigm shift. The market has evolved fro...
Conversational Assistant / 24.12.2018
5 Min ReadTransforming Customer Service in Insurance with Conversational Assistant
We recently partnered with one of the leading insurance companies, PNB MetLife, in building ‘KhUsh...
Leadership Conversation / 16.12.2018
5 Min ReadKnow Your Customers’ Real-Intent with Conversational AI
Customer conversations are a treasure trove of information. Such conversations, in what is stated an...
Leadership Conversation / 14.12.2018
5 Min ReadConversational AI is at an Inflection Point
At the recently held Conversational Commerce Conference (C3) in San Francisco hosted by our research...
Conversational Analytics / 13.12.2018
5 Min ReadConversational Analytics can uncover Real Insights
Conversational AI is expected to transform the customer service engagement journey. Whether it is in...