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“We have partnered with Uniphore to deliver innovative, conversational AI solutions to our clients. Uniphore’s solution is helping reduce costs and customer service advisors’ time by automating mandatory after-call tasks. ”
“Uniphore has been at the forefront of conversational automation for years and continues to impress.”
“We have selected Uniphore’s Conversational Analytics solution to enhance the level of service that we provide to our wealth management clients.”
“We selected them due to the time-to-market advantages of their software and approach, and their expertise and success in simplifying and automating customer service processes.”
“A Visual Drag and Drop interface enables business analysts, senior agents and product owners to quickly create, modify, test and deploy call flows or establish layouts, change roles, rules and privileges — without the need for IT support.”
“As we continually strive to deliver the best member experience in our industry, our partnership with Jacada has enabled PSCU’s contact center agents to have more interaction with members and spend less time on manual tasks.”

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