Mine conversations, listen to words that matter and use them to improve service delivery and increase revenue with actionable insights.
Patented Speech Technology Designed for World Class Service Delivery
At Uniphore we are focused on transforming the consumer service experience and we design and deliver technology solutions to do just that. Our innovative and patented solutions harness the power of natural speech to help you build enterprise class service delivery platforms that address real consumer problems.
Virtual Assistant
A smart and intuitive virtual assistant solution that makes premium service delivery seem effortless through a human-like machine interface.
Voice Biometrics
Multi-language and truly portable solution for high-risk transactions that makes use of the user’s own voice for extremely accurate identity verification.
The ability to use speech to communicate is arguably the primary reason for the evolutionary success of the human race. Uniphore’s solutions extend the power of speech to revolutionise human-machine interaction. Our solutions allow any software application to understand and respond to natural human speech, thus enabling humans to use the most natural of communication modes, speech, to engage and instruct machines.
- Offices in India and Singapore
- 70+ enterprise customers, 4 million+ end users
- Six patents on technology stack
- Funded by IDG Ventures, YourNest Fund, Stata Ventures
- Deloitte Technology Fast 500 company in Asia Pacific
- Best Incubatee at ISBA Awards 2011
Clients we work with
Technology & Solution Partners
In a survey commissioned by Uniphore, Opus Research asked 500 influential executives in the contact center and customer experience domain about the perceived value of Speech Analytics and to ascertain the impact on plans to procure and deploy such resources in the future.
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Featured Resources
Product Brochures: Help Contact Centers Listen, Learn and Serve Better with auMina
Know how auMina, Uniphore’s Speech Analytics Software with the industry leading accuracy rate of 95% brings value to your business.
Whitepaper: Speech Analytics for Identifying Agent Skill Gaps and Trainings
Learn more about how Speech Analytics does real time identification of agent behavior and improve business process.
In the Media
From our Blog
Planning to sign up for Speech Analytics? Here is our Checklist for Selecting the Right Vendor
Factors to Consider Before Signing up for Speech Analytics
“Speech & Voice continues to be the most loved mode of communication and interaction across the globe,” says Samith, Head – Products
Top 5 Problems Faced by Contact Centers & BPOs
Get in touch with us
India
+91 44 30655800
+91 44 30655800
Singapore
+65 6597 7044
+65 6597 7044
Uniphore Software Systems Private Limited: Registered Office: No.08C, 8th Floor, IIT Madras Research Park | Kanagam Road, Taramani | Chennai – 600 113 | Tamil Nadu | India CIN: U72200TN2008PTC067459 Telephone No: 044 3065 5800 Fax No: 044 3065 5900 Name of the person who may be contacted in case of any queries or grievances on the landing/home page of the website: Ajay Srinivasan
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Uniphore. All rights reserved.
Uniphore. All rights reserved.
