A better customer experience comes from a better agent experience.

Uniphore AI and Automation delivers personalized customer experience and more productive agents.

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Uniphore acquires
Emotion Research Lab,
adds Emotion AI capabilities

Will augment video AI capabilities and expand Uniphore’s market opportunities

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Customer Service is Broken. Long hold times, Lower First Contact Resolution, Inefficient Agents and Frustrated Customers.

Over the last 13 years, we’ve learned how to listen. Automate, personalize and optimize every conversation with Uniphore’s Conversational Service Automation Platform. Deliver frictionless customer experiences. And free-up agents to be more productive. Because now is not the time for under-performing customer service.

Featured Customers

Conversational Service Automation finally gives customers a powerful voice to resolve their problems.

Awards and Recognition

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Ready to empower your Customer Service team?

It’s really simple, just get in touch.