Uniphore & NTT DATA
to Co-create Solutions to Transform CX
Uniphore Integrates RPA Tech in its Platform to Accelerate InnovationKnow More
Uniphore compared in IDC Report
Unlock exclusive insights and make informed decisions on conversational service automationDownload Report
Automation Platform to
Fuel WNS’ EXPIRIUS
WNS will leverage Uniphore’s AI and automation capabilitiesKnow More
conversational automation & analytics
Enhance quality, agent performance and automate workflow. Discover key insights and understand your customer in real time.
How may you have an automated, intelligent, highly-personalized conversation with your customer? Have the ability to be always on, 24/7?
How do you identify your work from home (WFH) agents using their own voice? How may you benefit from fast, frictionless agent authentication that redefines customer service experience?
White Papers / 20.08.2020
Improve CX with Conversational Service Automation
White Papers / 24.02.2020
2020: Delivering Happiness in Dynamic Contact Center Space
Research / 13.09.2019
Global Speech Analytics Survey: Destination 2020 - Conversational Service Auto...
Videos / 02.04.2019
Your Voice is Your Power | Umesh Sachdev | TEDxChennai Copy
We have partnered with Uniphore to deliver innovative, conversational AI solutions to our clients. Uniphore’s solution is helping reduce costs and customer service advisors’ time by automating mandatory after-call tasks.
We have selected Uniphore’s Conversational Analytics solution to enhance the level of service that we provide to our wealth management clients.
khUshi runs on ‘akeira’, the core AI framework. The chatbot is built using the SOA, wherein based on the customer’s query, it connects with services from various systems.