Get Future Ready with Conversational AI

Transform customer service experience through Conversational Analytics, Conversational Assistant and Conversational Security

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Drive Business Outcomes with Real-Intent™

Detect customer intent in real time with auMina™ Conversational Analytics

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Meet akeira™ - Built for Humanlike Contextual Conversations

AI enabled Conversational Assistant connects with a human touch

Meet akeira

‘Rapid Recognition of Customer Intent’ Tops the List of Drivers for Conversational Analytics

Conversational Analytics

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Re-imagining the future of customer service!

A world leader in Conversational AI, Uniphore offers distinct solutions in Conversational Analytics, Security and as a Virtual Assistant, that enrich the Customer Service Experience.

auMina™

conversational analytics

How may you discover key insights and understand the ‘Real-Intent’ of your customer in real time? How may you enhance quality, agent performance, and automate workflow?

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akeira™

Conversational Assistant

How may you have an automated, intelligent, highly-personalized conversation with your customer? Have the ability to be always on, 24/7?

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amVoice™

Conversational Security

How may your customer be absolutely secure in the comfort of their own voice? How may you benefit from fast, seamless authentication that redefines customer service experience?

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Insights

Research / 03.09.2018

“Rapid Recognition of Customer Intent” Tops the List of Deployment Drivers...

Videos / 04.01.2019

Watch How auMina™ Real-Intent™ Discovers the 'Real-Intent' of a Customer

Brochures / 02.04.2019

Transform customer service experience with conversational analytics

Videos / 02.04.2019

Your Voice is Your Power | Umesh Sachdev | TEDxChennai Copy

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Featured Customers

Conversational AI solutions that are trusted by the world’s best.

In the voice of our clients

We have partnered with Uniphore to deliver innovative, conversational AI solutions to our clients. Uniphore’s solution is helping reduce costs and customer service advisors’ time by automating mandatory after-call tasks.

We have selected Uniphore’s Conversational Analytics solution to enhance the level of service that we provide to our wealth management clients.

khUshi runs on ‘akeira’, the core AI framework. The chatbot is built using the SOA, wherein based on the customer’s query, it connects with services from various systems.

Awards and Recognition

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