Self ServeConversations are your company’s most important asset.
Billions of conversations are happening every day and we have the only platform that combines AI, computer vision, and linguistics to ensure that every voice is truly heard and understood.
Billions of conversations are happening every day and we have the only platform that combines computer vision, voice AI and tonal emotion to ensure that every voice is truly heard and understood.
Jacada is now officially part of Uniphore!
Our Featured Customers
We are redefining
conversations.
Conversations are complex and they’re everywhere. They power the enterprise at the critical connections between companies, their customers, and information.
We’ve been listening for more than 13 years—building a powerful platform that can recognize and understand language, dialect, emotions, and intent in real time.
Our Conversational Automation Platform discovers valuable opportunities for any industry.
- The best voice accuracy in the industry
- The broadest language coverage
- The highest degree of productivity of intent and sentiment
- The best latency and response times
Infinite conversations, multiple channels,
and over 100 languages.
All on one platform.
All in real time.
Self Serve
Conversational Self-Service
Enhance self service with a multimodal AI-Driven Intelligent Virtual Assistant.
Trust
Agent Security
Deliver frictionless agent verification to increase customer trust.
Assist
Agent Co-Pilot
Drive agent efficiency and performance with AI and automation.
Analyze
Interaction Analytics
Get actionable insights from post-interaction analytics.
All applications and processes driven by AI, Natural Language Processing (NLP), and Robotic Process Automation (RPA) in real time.
Personalize every conversation with technology that offers automated, human-like interactions. Uniphore Conversational AI recognizes speech and text, understands sentiment and intent, and can decipher multiple languages.
We're trusted by some of the world's best.
“Uniphore has been at the forefront of conversational automation for years and continues to impress.”
Frost & Sullivan
“We have selected Uniphore’s Conversational Analytics solution to enhance the level of service that we provide to our wealth management clients.”
BNP Paribas
