Uniphore Business AI Cloud Knowledge Layer
Structure and contextualize enterprise data into AI-ready knowledge retrieval, enabling proprietary SLM fine-tuning. Perpetual fine-tuning, and unlocking deep, explainable insights across domains.
Turn Enterprise Data into Trusted AI Knowledge
Uniphore’s Knowledge Layer transforms complex enterprise data corpus into structured, contextualized and governed knowledge.
- Power high-accuracy retrieval with RAG pipelines, semantic indexing, and knowledge graphs.
- Automatically generate high-quality training data to fine-tune SLMs using enterprise knowledge.
- Optimize for complex enterprise use cases with knowledge graphs and entity extraction.
- Continuously refine SLMs with fresh enterprise knowledge to keep outputs accurate and relevant to evolving business needs.
Build AI Agents That Deliver Real Results
Fine-Tune SLMs with Enterprise Data
Automatically structure and extract meaning from content to fine-tune SLMs built for your domain.
Complete Governance and Control
Ensure compliance and collaboration with a standardized AI governance framework tailored for business customization.
Evolve Models with Live Enterprise Knowledge
Keep SLMs current by continuously refining them with fresh insights, updated content, and feedback.
Enterprise Integration by Design
Connect agents directly to your existing systems, data, and infrastructure.
Knowledge Layer – Key Features
Uniphore’s Knowledge Layer brings structure, control, and flexibility to enterprise knowledge
Trusted by the largest enterprises
Get to Know the Uniphore Business AI Cloud
Data Layer
Accelerate AI adoption with Uniphore’s Data Layer, providing instant, secure access to all your data without costly migrations.
Knowledge Layer
Get structured, precise, and contextual AI-driven insights without data migrations or hallucinations with Uniphore’s Knowledge Layer.
Model Layer
Rapidly adapt AI models without costly reengineering or vendor lock-in with Uniphore’s Model Layer.
Agentic Layer
Combine ready-to-use AI agents with flexible customization using Uniphore’s Agents, delivering immediate productivity and business automation.







