Uniphore Business AI Cloud Knowledge Layer

Turn Enterprise Data into Trusted AI Knowledge

Uniphore’s Knowledge Layer transforms complex enterprise data corpus into structured, contextualized and governed knowledge.

  • Power high-accuracy retrieval with RAG pipelines, semantic indexing, and knowledge graphs.
  • Automatically generate high-quality training data to fine-tune SLMs using enterprise knowledge.
  • Optimize for complex enterprise use cases with knowledge graphs and entity extraction.
  • Continuously refine SLMs with fresh enterprise knowledge to keep outputs accurate and relevant to evolving business needs.

Build AI Agents That Deliver Real Results

Fine-Tune SLMs with Enterprise Data

Automatically structure and extract meaning from content to fine-tune SLMs built for your domain.

Complete Governance and Control

Ensure compliance and collaboration with a standardized AI governance framework tailored for business customization.

Evolve Models with Live Enterprise Knowledge

Keep SLMs current by continuously refining them with fresh insights, updated content, and feedback.

Enterprise Integration by Design

Connect agents directly to your existing systems, data, and infrastructure.

Knowledge Layer – Key Features

Uniphore’s Knowledge Layer brings structure, control, and flexibility to enterprise knowledge

Industrialized Multi-Modal RAG

Efficiently convert structured and unstructured data into real, usable knowledge optimized for enterprise workflows.

SLM Training Data Generation

Automatically create high-quality training inputs from curated knowledge to fine-tune SLMs aligned to business needs.

Advanced Knowledge Graphs

Structure complex relationships and contexts from enterprise documents, enhancing AI’s contextual understanding.

Multi-Tenant Knowledge Bases

Allow teams to build and manage their own domain and industry-specific knowledge.

Evidence Management & Guardrails

Provide transparency and auditability of AI-driven insights, ensuring decisions are trustworthy and compliant.

Trusted by the largest enterprises

Data Layer

Accelerate AI adoption with Uniphore’s Data Layer, providing instant, secure access to all your data without costly migrations.

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Knowledge Layer

Get structured, precise, and contextual AI-driven insights without data migrations or hallucinations with Uniphore’s Knowledge Layer.

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Model Layer

Rapidly adapt AI models without costly reengineering or vendor lock-in with Uniphore’s Model Layer.

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Agentic Layer

Combine ready-to-use AI agents with flexible customization using Uniphore’s Agents, delivering immediate productivity and business automation.

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See Your Business Data Turned Into Actionable Knowledge