The Conversational AI and Automation platform that unlocks the value of every enterprise conversation.

Voice Tech Summit

Voice Tech Summit

Conversational AI: The Power of AI Voice Tech in Driving CX in the Contact Centre

Massive spikes in call volume. An unexpected pivot to work-from-home models. Investment and budget cuts. The COVID-19 crisis has created intense challenges for customers, customer service and support operations, and agents. Customers need and want to talk to people more than ever for assistance, but they’re frustrated by longer hold times, slower resolutions, and agents who can’t quickly glean customers’ emotional state and address their needs. In a survey led by Uniphore, the leader in Conversational Service Automation, nearly 80 percent of people wanted to speak with a real agent.

Join this session as Ravi Saraogi, Co-founder & President APAC walks you through how Uniphore is helping contact centers around the world digitally transform with AI & Automation voice technology while ensuring customer’s desire to feel heard and have their queries seamlessly resolved is consistently being met. Also, catch Jafar Syed, SVP, Uniphore share his thoughts voice tech in contact centers.

Save the date and time: 09:00am, 15th September & 9:10am,16th September, 2021.

Write to us at marketing@uniphore.com for more information.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Uniphore Converse Logo

Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.

Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

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