Uniphore Blog

Hear from innovative thinkers and industry leaders sharing insights and perspectives.

Conversational Analytics / 16.08.2017

5 Ways to Effect Voice-based Collections using Speech Analytics

As enterprises look for proactive ways to reduce their Accounts Receivables, technologies like Speec...

Conversational Analytics / 27.07.2017

Artificial Intelligence and Machine Learning: The New Normals for Speech Recognition

With each passing day, millions of people use applications that interact with machines through vario...

Conversational Analytics / 25.07.2017

Why Scaling is a Challenge in Speech Recognition without AI and ML

Speech Recognition is today one of the most widely used technologies in multiple offerings. From con...

Conversational Analytics / 12.07.2017

How auMina is Perfectly Placed to Increase Your Sales Velocity

Breaking the glass ceiling of mere grievance resolution, contact center interactions between custome...

Conversational Analytics / 03.07.2017

Uniphore wins Collab – MetLife’s successful inaugural corporate – startup engagement program

Chennai, 28 June 2017: Uniphore Software Systems, a Chennai-based speech recognition solutions compa...

Conversational Analytics / 12.06.2017

Decoding Contact Center Interactions: A Gold Mine in Business Intelligence

Customer relations can either make or break an enterprise’s profitability. Since customers are inc...

Company News / 07.06.2017

Uniphore Software Systems Strengthens Leadership Team

Brings onboard industry veterans as Sr. VP Core Technology and India Business Head Chennai, June 7, ...

Conversational Assistant / 30.05.2017

The Need to Rejig Customer Service: The Changing Voice of the Customer

The new age customer is interacting more with brands than ever before, with expectations of support ...