Uniphore Blog
Hear from innovative thinkers and industry leaders sharing insights and perspectives.
Conversational Automation / 10.09.2021
8 Min ReadWhat's Actually Happening in AI and How Uniphore Is Advancing Language Understanding
Artificial intelligence (AI) is a field that often attracts hyperbole and misinformation fueled by a...
Leadership Conversation / 07.09.2021
5 Min ReadCX in the Insurance Industry: Humanizing the Digital Experience
Digital servicing has given CX teams the ability to conveniently and efficiently reach out to more c...
Conversational Automation / 31.08.2021
5 Min ReadSupervised vs. Unsupervised Learning: What's the Difference (Plus Use Cases)
Learning is complex. What does it take for a person to learn a language, for example? If it’s a mo...
Leadership Conversation / 20.08.2021
5 Min ReadAre IVRs Good or Bad for Customer Experience?
An Interactive Voice Response (IVR) solution enables your customers to self-solve their issues throu...
Conversational Automation / 18.08.2021
5 Min ReadWhat Is Reinforcement Learning and Why Elon Musk Thinks It Threatens Humanity
The images that popular media and Hollywood movies evoke about artificial intelligence (AI) differ v...
Conversational Automation / 17.08.2021
5 Min ReadThe State of AI: Can Machines Understand Our Conversations?
Many experts deem artificial intelligence (AI) to be the most important technology of our time. ...
Life at Uniphore / 13.08.2021
5 Min ReadA Q&A with Patrick Ehlen, VP of AI at Uniphore
By Jody Glaser, Director of Content, Campaigns & Brand, Uniphore There’s an intense renewed i...
Conversational Automation / 02.08.2021
5 Min ReadContact Center Quality Automation Drives Real Value
The pandemic has expedited digital transformation and automation goals across organizations. Contact...