Ever since the release of ChatGPT over two years ago, business leaders have dreamed about introducing AI into their workflows to find new sources of revenue, improve customer experiences, and reduce costs. The potential seemed limitless and the technology appeared to have arrived right in front of them.
And yet, two years later, business leaders are still waiting to see value from AI investments they are told are being made. Apart from token features in some of their existing business applications, the dream of AI transforming the business still seems as distant as ever.
The time to value estimates from central enterprise teams like AI, Data, and CIOs still seems years away. How can a technology so transformative and so available to consumers be so far off from delivering value to the broader enterprise?
To move from promise to progress, a new foundation for Business AI was needed — one that could unite business users and IT.
Bridging the AI divide between enterprise IT and business users
To solve this critical gap between ambition and execution, Uniphore created a new AI solution paradigm.
Uniphore Business AI Cloud is a complete AI stack spanning agents, models, knowledge, and data — giving Business users the power to deploy AI agents, tap into enterprise knowledge, and deliver outcomes immediately, while providing CIOs the foundation to deliver powerful AI applications that are embedded into workflows, trained on enterprise data, and secure for the most sensitive use cases.
We bring the ease of use of consumer AI to business users, without sacrificing the enterprise security, governance, and scale that matters through our Business AI Cloud, that is sovereign, composable and secure.
We deliver Business AI that’s sovereign, composable and secure
Uniphore’s AI cloud is sovereign, allowing enterprises to retain full control over their data, models, and AI workflows. With Uniphore’s zero-copy architecture, data stays where it is, ensuring compliance with regulatory, privacy, compliance and internal governance.
Uniphore’s AI cloud is composable, allowing enterprises to integrate with any AI data source, model, and agentic application. Uniphore ensures enterprises can deploy AI without being locked into a single model, vendor, or architecture.
Uniphore’s AI cloud is secure, embedding AI-specific security measures, including guardrails to control model behavior, adversarial prompt protection to defend against manipulation attempts, and continuous red-teaming to test AI system resilience.
Unlike expensive, monolithic, closed AI platforms that were built for developers, Uniphore provides an open, composable, consumer-like AI platform built for the enterprise that is higher in accuracy, lower in cost and secure — supporting sovereign AI deployments across on-prem, cloud and multi-cloud.
Built on four layers that deliver critical enterprise capabilities
The Business AI Cloud provides the four foundational layers enterprises need to adopt, scale, and govern AI:
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Data Layer
A zero-copy, composable fabric that unifies data across clouds, apps and systems without costly migration, while automating discovery, engineering, and analytics to make it AI-ready. -
Knowledge Layer
An autonomous SLM factory that transforms enterprise knowledge into contextual intelligence, fine-tuning domain-specific models for accuracy, efficiency, and trust. -
Model Layer
An open, governed foundation that orchestrates and secures a unified ecosystem of open, closed, and fine-tuned models with built-in AI guardrails. -
Agentic Layer
Build, manage, and coordinate intelligent agents for reasoning, deep research, and task execution through BPMN-based workflows and MCP integration.
Each layer is purpose-built to help organizations accelerate time-to-value — from unifying data to activating intelligent agents — all within a secure, open AI and data platform.
Unlike any other AI provider, Uniphore embraces any model and data infrastructure – helping companies avoid vendor lock-in and preserve the ownership of their data. In addition, through a simple, natural language interface, Uniphore has democratized access to AI by making our platform accessible for every business user.
Trusted by the world’s largest businesses, including many of the Fortune 500
Across industries and around the world, Uniphore’s technology is powering measurable business outcomes. More than 2,000 organizations rely on Uniphore to scale AI, delivering measurable outcomes across industries:
- Uniphore helps financial services leaders deploy SLMs, claims intake and adjudication, support agents with real-time agent assistance, and segment personalized audiences with customer data. Leaders like Allstate and Quicken trust Uniphore. Uniphore helps financial services leaders drive a 31% increase in self-service, turn conversations into decisions 90% faster, and achieve 100% compliance across calls.
- Uniphore helps retail leaders personalize and activate audiences, orchestrate customer journeys, and provide advanced Marketing AI capabilities with brands like Skechers and HP with outcomes like 324% increase in click-through rate, 65% increase in conversions with Uniphore Marketing AI campaigns.
- Uniphore helps B2B brands understand customers and product usage, rapidly increasing the rate by which leading B2B businesses create marketing campaigns, with brands like Atlassian and Dell with brands getting outcomes like 65% decrease in audience creation time, 50% increase in RoAS and 71% increase in conversions.
- Uniphore helps media leaders like The Washington Post and Hearst UK boost subscriber growth, automate customer engagement, and improve efficiency in their cross-channel customer experiences to see 150% boost in net revenue, 131% increase in newly acquired customers, and 38% increase in resubscribe rate.
A global team, aligned by one mission
Behind our platform and the customer outcomes it supports is a global team of builders, technologists, operators, and innovators — from AI labs and cloud giants to enterprise customer experience and software leaders.
We’re headquartered in Palo Alto, but have offices in New York, India, the UK, Spain, and Israel, we’re united by a single goal; Deliver AI that drives real Business Outcomes. Every team, every function and every innovation is focused on helping businesses deploy Business AI that’s sovereign, composable and secure.
Our acquisitions of ActionIQ and Infoworks and our plans to acquire Orby AI and Autonom8 further position Uniphore at the forefront of AI talent and Business AI innovation, with both teams bringing top AI research and engineering talent from DeepMind and Google, adding unmatched expertise and proven innovation to push the boundaries of Business AI.
Together, these teams strengthen our business — combining innovation and deep enterprise understanding to shape the next generation of Business AI.
Now, we’re backed by the leaders in AI and data
Building on this momentum, Uniphore recently announced the close of its $260 million Series F round. NVIDIA, AMD, Snowflake, and Databricks invested in the round and were joined by financial and sovereign investors including NEA, March Capital, BNF Capital, National Grid Partners, and Prosperity7 Ventures. The new capital will accelerate innovation on its AI and data platform – Business AI Cloud – while deepening its ecosystem.
“Our Series F raise marks an exciting milestone for Uniphore. It is unlike most fundraises because, in addition to top-tier financial investors, we are joined by the world’s top AI and data companies. This unique combination of capital and strategic alignment validates Uniphore’s position as the Business AI leader. We are seeing exponential adoption from many of the Fortune 500, and other large companies and this investment allows us to deliver even greater impact and accelerate innovation on behalf of our customers worldwide.”
— Umesh Sachdev, Co-founder and CEO, Uniphore.
This is AI that’s ready for business
Since day one, we’ve been focused on solving one powerful challenge: how to make AI truly work for business.
With sovereignty, composability, and security at its core, the Uniphore Business AI Cloud turns innovation into execution and intelligence into outcomes. It’s not just AI that understands business—it’s AI that’s ready for business.
