| Microsoft Azure |
Based on location of Customer |
Data Analysis |
| Amazon (AWS) |
Based on location of Customer |
Used to interpret customer behavior and emotion. |
| Behavioral Signals |
US or Co-located with Customer |
Tonal Analysis |
| MongoDB |
Based on location of Customer |
Database provider |
| OrecX |
Co-located with Customer |
Real-time audio capture |
| UniMRCP |
Co-located with Customer |
Media controller for U-Self Serve |
| DataDog |
Co-located with Customer |
Platform and Application observability & monitoring. |
| Logiz.io |
Based on location of Customer |
|
| Auth0 |
US |
Authentication & Authorization service provider |
| ClickHouse |
Based on location of Customer |
Database provider |
| DataStax |
Based on location of Customer |
Database provider |
| Pendo |
US |
Product Analytics Provider |
| Looker |
Based on location of Customer |
Visualization and Analytics Provider |
| Sisense |
Based on location of Customer |
Security |
| Tableu |
Based on location of Customer |
Security |
| Nuance |
Based on location of Customer |
Security |
| Twilio |
Based on location of Customer |
Security |
| Amazon (AWS) |
US |
Data Storage |
| Behavioral Signals |
US |
Data Analtyics |
| Workato |
Worldwide |
They operate around the globe through AWS, so if the customer is in the US they will get their instance located in AWS US |
| DataBricks |
Based on location of Customer |
Databricks is used for serverless GPU model serving, optimizing, and deploying various AI models for our analytics Platform. |
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