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Making Explanations Aggregate with Embeddings and NLI (Natural Language Inferencing)

Friday, November 13, 2026

Mukesh Reghu KumarSenior AI ScientistUniphore

At Uniphore we’ve built our approach around small language models: models sized for one job, tuned on conversation data, cheap enough to run on every call. Answering a question like “Did the agent offer to answer further questions?” is exactly that kind of job.   An SLM gets the yes/no right at a fraction of what […]