The Multimodal Conversational AI & Data Platform for All Your Enterprise Needs
Uniphore’s X Platform reduces costs and improves customer and employee experiences (CX and EX) across all enterprise touchpoints
Supercharge your contact centers and sales operations with the combined power of Generative, Knowledge, Emotion and Multimodal Conversational AI technologies.
Our platform is the first to infuse multiple AI technologies into all areas of the enterprise that impact the customer.
Conversational artificial intelligence (AI) is a technology that enables humans and computers to communicate clearly and effectively through speech or text.
- Proprietary ASR & NLU
- Real-time assistance
- Post conversation analytics
- Industry fine-tuned models
Generative AI generates new responses by analyzing data from past conversations.
- Topic discovery
- Intent mining
- Guidance and coaching
- FAQ chatbots
- Generative search
- Knowledge assistance
- Knowledge base integration
Optimize every enterprise engagement
Choose the applications you need to solve challenges in your sales and contact centers with the power of multiple AI solutions.
Capture 100% of your conversations with complete and open access to your data for AI, analytics and compliance.Learn about U-Capture
Improve the self-service experience with multimodal AI built for real human conversations.Learn about U-Self Serve
Reduce support time for customers with agent-assisted workflows and real-time conversational AI guidance.Learn about U-Assist
Analyze 100% of conversations for compliance and engagement opportunities with AI and machine learning.Learn about U-Analyze
Enable sales teams to collaborate and close deals faster with real-time emotion and conversational AI insights.Learn about Q for Sales
Want to see how your teams could perform at their best?
The best-in-class enterprise tools
These tools are designed to make it easier for business analysts and developers to customize Uniphore products to new and existing use cases.
X Platform for
Enterprise benefits with Uniphore’s X Platform
Data sovereignty, security and compliance
To ensure your enterprise’s data remains secure and fully under your control, we built the X Platform to meet PCI DSS, CCPA and GDPR compliance requirements—so you can deliver a trusted customer experience.