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Gain leading insights into buyer perceptions, reactions, sentiment, and engagement to help you drive growth and revenue.
Join Uniphore’s EVP of Q for Enterprise, Sylvain Tremblay, and special featured speaker Seth Marrs, Principal Analyst at Forrester, for an insightful webinar on conversational intelligence and the impact it can have on B2B sales. Discover how you can transform your sales approach by leveraging the latest advancements in conversational intelligence and AI technology.
During this webinar, you will learn:
Principal Analyst at Forrester
Seth brings more than 20 years of experience leading sales operations, service operations, and marketing organizations. He excels at leveraging data, process, and technology to drive growth in organizations of all sizes and in all industries. Before joining Forrester, Seth spent the last five years as a consultant and senior vice president leading sales operations and marketing organizations for multiple private equity-backed companies ranging in size from $200 million to $1 billion, where he was responsible for customer acquisition, sales execution, and compensation. Before going into private equity, Seth led sales operations for Carl Zeiss Meditec in the United States and held multiple executive sales and service roles at GE Healthcare, including leading sales operations for GE Life Sciences EMEA, building and running a global lean organization for the $3 billion life sciences division of GE Healthcare, and leading sales enablement for the US region (which represented $7 billion of GE Healthcare’s revenue).
EVP Video AI Business at Uniphore
Sylvain Tremblay is an expert in leading organizational change and championing inclusive cultures. He spent over 12 years at Cisco, most recently as VP of Global Virtual Sales and Engineering. In this role, he led a virtual sales organization of 650 sellers, specialists, and engineers responsible for $3.3 billion in annual revenue. Sylvain's team acquired and engaged with customers using the latest digital tools, intelligence, and insights to minimize time-to-value and maximize profitability. They served private and public sector customers of midsize to large enterprises throughout the US, Canada, and Latin America. Now, as EVP of "Q" for Enterprise at Uniphore, he's leading a product line focused on Sales Enablement and Conversational Intelligence with an emphasis on virtual sales engagement. This venture is at the leading edge of revolutionizing the future of remote work by allowing enterprises to better understand their customers and market while enabling revenue teams to "read the room" across video meetings on platforms like Zoom, Webex, and Teams. By leveraging AI and affective computing, Sylvain believes Uniphore can help Sales Leaders better navigate the emotional dimension of human interactions—leading to increases in sales performance, buyer experience, and revenue growth.
About Uniphore
Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise. At Uniphore, we believe companies that best understand and take action on those conversations will win. We have built the most comprehensive and powerful platform that combines conversational AI, computer vision, emotion and tonal analysis, workflow automation, and RPA (Robotic Process Automation) with a business-user-friendly UX in a single integrated platform to transform and democratize customer experiences across industries.